Orderify ‑ Order Edit Cancel

Name: Orderify ‑ Order Edit Cancel
Brand: Customer First focus
Rating: 4.8 (71 reviews)

Priser: Fra $4.99 pr. måned. Mulighed for gratis prøveperiode.
Bedømmelse: 4,8 (71)
Udvikler: Customer First focus

Installér

Orderify - customers edit, cancel, reorder via self-service

Let customers edit, cancel and reorder on their own for a better customer experience.

Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.

Your customers can cancel, edit or reorder on their own (one-click self-service)
Customer Portal on the order status, confirmation e-mail and account page
Only unfulfilled orders are editable. Works well with third-party fulfillment.
5 minute setup with easy custom rules (Ex. duration limit) and display settings
Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock

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Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Kundekonti
Shopify-administrator

Kategorier

Ordreredigering

Ordreopdateringer

Helpdesk

Kanaler

Automatisering af workflows

Priser

Vælg det abonnement, der passer bedst til din virksomhed.

Shopify Basic

$4.99 om måneden

Funktioner

Unlimited for stores on "Basic plan"

30-dages gratis prøveperiode

Shopify

$8.99 om måneden

Funktioner

Unlimited for stores on "Shopify plan"

30-dages gratis prøveperiode

Shopify Advanced

$24.99 om måneden

Funktioner

Unlimited for stores on "Advanced plan"

30-dages gratis prøveperiode

Shopify Plus

$99.99 om måneden

Funktioner

Unlimited for stores on "Shopify Plus"

30-dages gratis prøveperiode

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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.

Anmeldelser (71)

Samlet bedømmelse

4,8

Antal pr. bedømmelsesniveau

90 % af bedømmelserne er på 5 stjerner
64
3 % af bedømmelserne er på 4 stjerner
2
1 % af bedømmelserne er på 3 stjerner
1
0 % af bedømmelserne er på 2 stjerner
6 % af bedømmelserne er på 1 stjerner
4

Alle anmeldelser

15. juli 2026

I love the flexibility this app offers our customers, it's really cut down on the customer service burden now that they can cancel themselves! And for those who don't use it, I think it's great for them to know they have the option if they ever need it. Plus, the customer service team from Orderify is great! I needed a little help with getting some data from within the app and they helped me out which was very much appreciated.

WhyNotNatural

USA

10 måneder bruger appen

2. februar 2026

Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.

Mia Food Service

Canada

Mere end 5 år bruger appen

7. november 2025

We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.

Pfaltzgraff

USA

Mere end 2 år bruger appen