Orderify ‑ Order Edit Cancel
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- Prijs
-
Vanaf $4.99 per maand. Gratis proefperiode beschikbaar.
- Beoordeling
- 4,8 (71)
- Ontwikkelaar
- Customer First focus
Galerij met uitgelichte afbeeldingen
Let customers edit, cancel and reorder on their own for a better customer experience.
Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.
- Your customers can cancel, edit or reorder on their own (one-click self-service)
- Customer Portal on the order status, confirmation e-mail and account page
- Only unfulfilled orders are editable. Works well with third-party fulfillment.
- 5 minute setup with easy custom rules (Ex. duration limit) and display settings
- Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock
Bevat onvertaalde tekst
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- Klantaccounts
- Shopify-beheercentrum
Categorieën
Updates van bestellingen
Workflow-automatisering
Prijs
Kies het abonnement dat het beste bij je bedrijf past.
Shopify Basic
$4.99 /maand
Functies
- Unlimited for stores on "Basic plan"
Gratis proefperiode van 30 dagen
Shopify
$8.99 /maand
Functies
- Unlimited for stores on "Shopify plan"
Gratis proefperiode van 30 dagen
Shopify Advanced
$24.99 /maand
Functies
- Unlimited for stores on "Advanced plan"
Gratis proefperiode van 30 dagen
Shopify Plus
$99.99 /maand
Functies
- Unlimited for stores on "Shopify Plus"
Gratis proefperiode van 30 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (71)
I love the flexibility this app offers our customers, it's really cut down on the customer service burden now that they can cancel themselves! And for those who don't use it, I think it's great for them to know they have the option if they ever need it. Plus, the customer service team from Orderify is great! I needed a little help with getting some data from within the app and they helped me out which was very much appreciated.
Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Ondersteuning
App-ondersteuning wordt verzorgd door Customer First focus.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Ontwikkelaar
2214 Pine Street, San Francisco, CA, 94115, US
Geïntroduceerd
2 mei 2016
Toegang tot gegevens
Deze app heeft toegang nodig tot de volgende gegevens om goed te kunnen werken in je winkel. Ontdek waarom in het privacybeleid van de ontwikkelaar .
Klantgegevens bekijken:
Gevoelige gegevens, apparaat- en activiteitsgegevens
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Gevoelige gegevens
Naam, e-mailadres, fysiek adres
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Apparaat- en activiteitsgegevens
Geolocatie, IP-adres, browser en besturingssysteem
Gegevens van medewerkers en bijdragers bekijken:
Winkeleigenaar
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Winkeleigenaar
Naam, e-mailadres, telefoonnummer, fysiek adres
Winkelgegevens bekijken en bewerken:
Klanten, producten, bestellingen
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Klanten bewerken
Klantgegevens
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Producten bewerken
Producten, collecties
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Bestellingen bewerken
Volledige bestelgeschiedenis, verzendgegevens
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