配图图库
通过在感谢页面和订单状态页面上开展调查,了解客户如何发现您的商店。
将购后调查添加到 Shopify 的感谢页面和订单状态页面。了解客户如何发现您的商店、收集结账反馈或衡量 NPS。选择所有订单、首单或复购订单。“订单状态”页面上的首单/复购定位需要从“感谢”区块获取分类。使用 7 种问题类型和条件性跟进问题,然后在控制面板中查看回答。在 Shopify 的结账编辑器中添加各个区块,无需编写代码。
- 无需代码即可将调查区块添加到感谢页面和订单状态页面。
- 询问客户是如何发现您的,收集反馈并衡量 NPS。
- 提供 7 种问题类型供您选择,并根据每个回答显示跟进问题。
- 选择首个订单或复购订单;按订单金额、产品或国家/地区进行筛选。
- 在控制面板中查看回复趋势,Pro 套餐支持将回答导出为 CSV 文件。
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品:
- 客户账户
- Shopify POS
- Shopify 后台
Simple and easy-to-use post-purchase survey app
I tested OrderSurvey for a post-purchase attribution survey in our German Shopify store (“How did you hear about us?”). Setup was straightforward, and the survey worked correctly on the Shopify Thank You page during a real test order.
I especially liked that the app is focused and easy to configure without unnecessary complexity. The free plan is also a good way for smaller stores to get started.
For our store, however, we need more extensive language customization, as some customer-facing elements remained in English even though our store is German. We also need more advanced options for analyzing and evaluating survey responses, as well as greater control over the visual appearance and layout of the survey.
Overall, OrderSurvey is a promising and straightforward solution for simple post-purchase surveys. For our specific needs, the localization and analysis options would need to be more comprehensive.
Thank you for the thoughtful review. We're implementing multi-language support this week and adding additional styling functionality. The feedback is super helpful, we appreciate it a lot.
支持
应用支持由 Vigilance 提供。
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