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透過感謝和訂單狀態頁面上的問卷調查，瞭解顧客是如何找到您的。
在 Shopify 的感謝和訂單狀態頁面新增購買後問卷調查。瞭解顧客是如何找到您的、收集結帳意見回饋，或測量 NPS。選擇所有訂單、首購訂單或回購訂單。若要在訂單狀態進行首購/回購目標設定，需要從感謝頁面區塊進行分類。使用 7 種問題類型和條件式後續問題，接著在儀表板中檢閱答案。在 Shopify 結帳畫面編輯器中新增每個區塊，無須使用程式碼。
- 無須使用程式碼，即可在感謝和訂單狀態頁面新增問卷調查區塊。
- 詢問顧客是如何找到您的、收集意見回饋並測量 NPS。
- 從 7 種問題類型中選擇，並根據每個答案顯示後續問題。
- 選擇首購或回購訂單；依訂單價值、產品或國家/地區進行篩選。
- 在儀表板中檢閱回應趨勢，並透過 Pro 方案將答案匯出為 CSV 檔案。
含有自動翻譯的文字
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 顧客帳號
- Shopify POS
- Shopify 管理介面
Simple and easy-to-use post-purchase survey app
I tested OrderSurvey for a post-purchase attribution survey in our German Shopify store (“How did you hear about us?”). Setup was straightforward, and the survey worked correctly on the Shopify Thank You page during a real test order.
I especially liked that the app is focused and easy to configure without unnecessary complexity. The free plan is also a good way for smaller stores to get started.
For our store, however, we need more extensive language customization, as some customer-facing elements remained in English even though our store is German. We also need more advanced options for analyzing and evaluating survey responses, as well as greater control over the visual appearance and layout of the survey.
Overall, OrderSurvey is a promising and straightforward solution for simple post-purchase surveys. For our specific needs, the localization and analysis options would need to be more comprehensive.
Thank you for the thoughtful review. We're implementing multi-language support this week and adding additional styling functionality. The feedback is super helpful, we appreciate it a lot.
支援服務
App 支援由 Vigilance 提供。
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