SC AI Order Taggers

Very usefull APP to tag orders that you need to manage in special way (pre-sales, special campaigns...) or to create custom report based on order details. We use it quite always for orders, but you can tag customer and products as well. I give it 4 stars because sometimes we need tags a little more complex and the app couldn't cover everything. Customer service is always available and give quick response to all questions.

Order Tagger covered everything that we needed it to do. We weren't initially sure whether it would, but the developer turned out to be incredibly responsive and helpful both at helping us get set up as well as showing us how to adapt the app for our specific use case and doing some outstanding troubleshooting when our extremely complex Shopify implementation ran into some problems they had never seen before. Great app and great team here!

I've been using this app for quite a while, and the app has always been sufficient for my business's needs, but what really impresses me is that despite having an app that does what it says it can do, they've still put in the effort to improve on their product. I haven't tried their new features, but it looks like they've added some very useful features to the app.

The support team's very helpful as well, and has made the app experience even better.

These guys are awesome! I have never used any Order Tagger that worked so well as this. I was using another app for years but they went silent and no longer helped when we needed it. Also, this app does the tagging in REAL TIME. Meaning an order comes and it gets tagged ASAP. You don't have to wait days while the tagging system does huge batches which slowed our company down. This app was a godsend. They helped me make a new option as well when I asked for it. A++++++

I love it!
App works very well. We used to tag manually and spend an hour a day tagging. setting 'Order Tagger' meant we save this time and eliminate mistake.
'Order Tagger' support is excellent: first, I receive a reply within an hour or two. Secondly, 'Order Tagger' implemented changes to accommodate our needs. for example, there wasn't an option to copy an existing rules. i asked about it and they have just added it.
I tried 4 other tagging apps, I found this one the best.

I used this app to tag the product title in the notes, allowing the product to display on labels. I also have it set up to separate between different couriers depending on postcode. It looks like we can use the tags and workflows for all sorts of direct marketing and ecommerce solutions I never even knew we needed or could get from this app! We've been looking for something to solve these issues for some time now, and this app goes above and beyond what we needed. The support is excellent too.

Gets the job done just like I wanted. Took a half-hour to figure out how to tag orders based on the delivery method but got it to work. I tried using the "Carrier service used for the order" criteria but since it didn't work I used the "Shipping option used for the order" instead. I had to figure that out on my own, wrote an email and a developer reached back out shortly later so would have had it fixed either way. Was a bit misleading but quick replies from their team solidified my 5-star rating.

The app is amazing and saved so much of my time and my employees time by improving and automating the workflow and process. It's perfect if you want to filter by shipping method to make sure the priority methods get shipped out first (and many many other things) Sam is very helpful and such a nice guy. I asked him for custom code but he kindly told me that I just needed to wait a month for the new version to come out so I didn't need to pay for the custom code if I could wait. Thanks for everything!

Got the app for one specific need - which it didn't have but they added the feature very quickly and it works perfectly. Now that I have the app I know we'll be using it for many other things as well. Update: We have been using this for quite some time now for a variety of purposes. A lot of it is tagging orders and putting the tags into the notes which are then imported in ShipStation, and we have a lot of our ShipStation automations running off them. Support for order tagger is extremely fast and helpful.

Works exactly as it's supposed to- installed it to identify a big handful of problem orders from the entire population of orders over 2 months... saved a TON of time, effort, and potential misses.

Order Tagger also affords the opportunity to really drill down to enable some really focused marketing we wouldn't be able to accomplish with the limited Shopify filters available; we intend on using for this purpose going forward.

Sam was extremely helpful, patient, and knowledgable; he not only immediately identified how to uncover our mystery problem, he took the time to go back and take me through how he did it... and subsequently alerted me to what caused the problem in the first place (another app), which was invaluable.

Highly recommend!