Ordertracker ‑ Track & Upsell
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Super service client en Français aussi ça fait plaisir :) Merci Chloé ;)
Merci beaucoup.
The initial support provided was excellent. However, there was a delay of 4 days in receiving the tracking information for a specific order. I reached out to the support agent and requested a manual refresh of the information, which successfully resolved the issue. I hope that the tracking information update problem will be resolved permanently in the near future.
Thanks for the feedback, and sorry for the delay. That issue has been fixed, so you shouldn't need a manual refresh again. If anything does come up, just message us.
That is a really good tracking app, it helped us a lot because he is sync with a lot of logistics companys that others tracking app are not. Also they have a good theme. I really recommend them
Hi, thank you for your review. This is the very first review we've received for our app and we're glad you like it!
great tracking app, the system provides to customer the estimated delivery date based on similar deliveries to the same region. In most packages, the delivery date provided is accurate. Customer service is good and fast, they are very helpful if you need help.
Thanks for the review! Glad the delivery dates are landing accurately for you. If you ever see one that's way off, tell us and we'll look into it.
Une très belle application de Tracking avec de la data exploitable et très pertinente.
La prise en main et l'integration sont tres simplifié avec une page de tracking visible pour le client avec une vue admin et une vue client.
Vous pouvez checker les nombres de jours en transit, voir rapidement ce qui ne va pas pour que le SAV soit proactif, checker le nombre de jour moyen pour une livraison, le type de transporteur etc.
Une equipe à l'ecoute, tout ce qu'il faut pour ne plus se prendre la tete et optimiser son service !
Un grand merci
Merci pour ce retour détaillé !
Very good app! the support team is amazing and the app helps me a lot with my customers. I do recommend it
App top, muito bom mesmo uma ótima ferramenta de automação.
Excelente aplicativo! Uso ele em minha loja.
Obrigado pelo comentário!
Great app. It works fine to track orders.
Cheers for the review!
Great service and easy implementation
Thanks! Getting set up without friction is half the battle, so good to hear it went that way for you.
