Avis (6)
Affiner
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Par note
The app works well and customer service was helpful in helping me export more advanced fields needed from the orders.
Hi,
Thank you for the great review!
Should you need additional help or have any questions, just contact our 24/7 support team. We are always nearby to assist you.
Best regards,
Dmytro | NexusMedia Product team
This app worked great to add line item properties to my export. Exports to Google Sheets. I have another app (Optis Product Options) that puts multiple fields in one line item properties field, which requires some data manipulation after the export but this is no problem considering the app is free.
Hi,
Thank you for the great feedback.
We would greatly appreciate it if you could share details about what made you uncomfortable and what you had to fix after the export.
Please, drop us a line to: support@nexusmedia-ua.com and we'll do our best to fix it in the upcoming updates.
Best regards,
The NexusMedia team.
what an amazing customer support for a free app!! had a bug and they fixed it within few hours! never had a problem again! keep up the good work and keep the app free! its really easy i can have all my orders in one google sheet!!
Hi,
Thank you for the great feedback! It was a pleasure to assist you and help with the request.
Should you need additional help or have any questions, feel free to contact our 24/7 support team. We are always nearby to help you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team
It is a very good application to sync orders from your Shopify store with Google Sheets and very friendly support for an excellent job.
Hi,
Thanks for taking the time to share your review. It's nice to hear you are pleased with our apps and services!
Should you need further help or consultation about OSync or any of our apps, feel free to contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
Works really well, thank you!
Hello,
Thanks for the great feedback! We appreciate it.
If you need any assistance, feel free to contact our 24/7 support.
Best regards,
The NexusMedia team.
Fraud app, will share your created sheets with other users who are using this plugin
Hello,
Thank you for notifying us about this matter. We want to assure you that our app does not share your files with other users. It is authorized to access only those files it has created per the permissions granted during Google account integration.
Upon receiving your message, we immediately double-checked our systems and identified a few rare instances of errors in the file export process. We have swiftly resolved these issues and taken steps to ensure such errors won't accrue in the future. Additionally, any data that might have been mistakenly exported has been securely deleted.
We deeply regret any inconvenience this has caused. Your feedback is valuable and has enhanced our app's functionality and security. We are committed to continuously improving our service to meet your expectations.
Best regards,
The NexusMedia Team.
