Packlink PRO Shipping Platform
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Excellent customer service. My Account Manager, Markus, has guided me through every doubt I have had, advising me on what to do and how to do it better. On top of that, the customer's details are transferred and they look for the best shipping price for you. Very happy to discover Packlink for Shopify!
We are really happy for the customer assistance and for the kind support that we have received by Brunella.
Great prices. Fast Live chat, if available. Angelo Mattino is a very great personal customer care. Cool!
Very unhappy with the service, but didn't find a better replacement. Sometimes works great but when there is a small issue the customer service doesn't help, first they are not available, then when I rich them out they do nothing. Worst is the website doesn't offer accurate information, I got an update that the package is in transit when it got returned. I guess it depends on the carrier, some are more reliable than others, but when I have the bad luck of a bad carried the Packlink customer service is dreatfull.
Thanks you for your review. We apologise for the issue with your shipment. One of our team will contact you tomorrow in order to give you full support on this incident. We will do as much as we can to solve this issue.
Best regards
Packlink Team
Application simple et très efficace.
Merci à l'équipe commerciale et technique qui m'a guidé pas à pas pour configurer packlink (en particulier à Katia F.)
Je recommande chaudement leurs services
we had some issues and questions while integrating to Shopify. Service was prompt and helped. I can highly recommend.
App eccellente per gestire ed evadere gli ordini. Facile da collegare al proprio profilo Shopify e ben sincronizzata. Preparando l'etichetta e confermando il pagamento l'ordine viene evaso e archiviato in automatico. Il tariffario è equilibrato e offre diverse tipologie di spedizione. Da segnalare l'ottima assistenza da parte di Angelo: sempre disponibile a rispondere ai dubbi e/o alle richieste del nostro team.
Ho iniziato ad usare Packlink Pro e mi sembra davvero un ottimo sistema, semplice ed intuitivo. L'assistenza è stata di alto livello, mi sono interfacciato con Brunella e mi ha seguito passo passo nel settare tutto al meglio!
Ottima app. Perchè ha un'ottima assistenza che ti accompagna in tutte le fasi.
Il mio responsabile account Brunella è stata chiara e precisa dandomi anche consigli utili.
Angelo mi è di grande aiuto lo definirei un angelo custode! Paziente, chiaro e pratico è di grande aiuto...grazie!
