Packlink PRO Shipping Platform

J'ai utilisé PackLink pour mes expéditions. Le service client est top, ultra dispo. Merci pour vos services

Con la guida di Eleonora Tacchi, ho potuto provare buona parte delle funzioni di Packlink Pro in poco tempo. Grazie del supporto .

Una aplicación excelente. Muy buen servicio por parte de Julia Boñaho. Su atención es rápida y eficiente.

Packling is a really well developed shipping app with all important features and has very helpful customer service!

Veramente affidabile. Ho avuto qualche problema di gestione di logistica, e non solo Angelo Mattino mi ha contattato per email, ma mi ha anche chiamato direttamente sul mio num di telefono per darmi risposte dirette e utili per risolvere al meglio la mia situazione. Non riuscivo a creare alcune spedizioni, e tramite a Team View, Angelo mi ha dato maggiore assistenza direttamente sul pc. MEGLIO DI COSì non potevo chiedere. Appena mando una mail per qualsiasi esigenza, sono sempre disponibili. Grazie Angelo, e grazie Packlink.

I used packlink for a wile now, i'm very happy with the service and latly i have an amazing account manager- Renata Primorac, she is so fast, taking care of any problem in no time:-)

La aplicación me gusta mucho y el servicio de Packlink PRO es muy bueno a mi me atiende Antonio Funes y la verdad que es un crack para cualquier cosa que necesites está ahí, lo que si estaría bien es que integrara en todos los shopify, (no solo en el pro) los servicios de envío, para facilitar todo el proceso, pero la aplicación me encanta y el servicio es muy bueno, al menos el chico que me lleva a mi que es Antonio Funes

Très réactif, service impeccable. Hubert est très compétent et se rend disponible pour répondre à mes attentes en cas de besoin. A chaque fois que j'ai fait appel à lui il a répondu présent et à gérer mes problématiques avec beaucoup de professionnalisme. Je n'hésiterai pas à le solliciter pour toute question. La solution est vraiment top et facilite grandement la gestion de mes envois. Je n'hesiterai pas à recommander votre solution à mon réseau.

Awesome customer service, right from the top. I received a call the first day I started using the service and Renata (my personal Packlink assistant) was incredibly helpful and attentive throughout the whole setup process. That kind of stellar service is rare these days, so I really appreciate it. Initially wanted to use the service for all non-EU orders only, but figured out that Packlink also offers better rates for my shop's domestic shipments within Germany - basically a no-brainer.

I like the app but there are a few issues with it. i send large, heavy boxes so if a customer chooses two or three of them then it expects me to send it as one which isn't possible with 20kg boxes. If you send to different countries and you use a vat exempt service for their eori code (business to business) then you loose the vat on the postage too. I have contacted me rep about that but i am not sure where he has gone as i have no response from the last few emails. Sometimes the post code needs to have a space in it ,as well to make it work . hHving said that the postage is good value for money, the customer gets to choose from lots of different services. the collection is very handy and i find the app very easy to use