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Great customer support! There were a couple sections I needed them to help me with. Amazing job. I recommend PageFly.
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Marcel - PageFly Team
Great app! It is a must if you want to easily design and manage pages on your Shopify store. It has a huge selection of features that are easy to edit, and their team is very responsive and helpful! I would definitely recommend.
Thank you for your wonderful 5-star review! We're delighted to hear that our support team was able to assist you effectively and the app is user friendly. Your satisfaction is our top priority, and your feedback motivates us to maintain our high standards.
Please don't hesitate to reach out if you have any further questions or need assistance.
We're here to help 24/7. Best regards,
Aasim - PageFly Team
日本語でもすぐにチャットで質問に答えてくれるので大変助かりました。
温かいお言葉をありがとうございます。これは、私たちが向上するための大きなモチベーションです。
当社のサポート チームがお客様に最大限ご満足いただけたことを嬉しく思います。PageFly での旅を通じてお客様をサポートできることは、私たちにとって喜びです。
私たちは、毎日、お客様にとってより良いアシスタントになれるよう最善を尽くしますので、ご安心ください。
良い一日をお過ごしください。
Boo - PageFly チーム
Easy to use with some website design experience, and excellent assistance via chat.
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
PageFly Team
The support I got to get set up and build my first custom home page was incredible! I have literally been chatting for like 3hrs and they helped me through the process. I am no expert and normally page builders tie me in knots. I get so confused with terms etc. So I am very happy
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly. We will also use translation in the live chat support to chat with you.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Bayo - PageFly Team
Dev team only works at GMT +7, so if you are not in a time zone like this will be very hard to handle with any issues.
Dear Madicaza representatives,
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team.
I have sent you an email about the issue and informed you that the issue was fixed by our Technical team - but I haven't heard back from you yet. Could you please check and confirm with us as this is very important.
Regarding the support performance, this is a big lesson for us. I make sure there will be a serious improvement to enhance deeper technical support range, even though we do have Technical team 24/7.
We really appreciate your honest feedback here and really hope to have another chance to get back your trust as you are so important to us. There is nothing more important than getting back your satisfaction.
We have followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support.
We want to do everything we can to make things right.
We value your business with PageFly, and we are committed to providing you with the best possible service.
We already contacted you and we hope to hear from you soon.
I will be looking forward to hearing back from you
Best regards,
PageFly | Cookie - Customer Satisfaction Manager
Très bonne application pour personnaliser des modèles de pages. Le soutien technique répond efficacement et rapidement; en quelques minutes, mon problème était réglé!
Happy enough with the page editor, but honestly their customer service and technical support has been top notch. Definitely recommend for Shopify stores.
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Brock - PageFly Team
Fantastic customer support!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Nonso - PageFly Team
The customer service of this app is excellent, responding very quickly and efficiently. Especially when encountering more complex issues, the support team even creates instructional videos to guide me through the process. This professional and thoughtful service has been incredibly helpful!
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
PageFly Team
