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Ho contattato l’assistenza PageFly per un problema con il pulsante “Acquista ora”, che sembrava non funzionare correttamente da mobile. Shami è stato molto disponibile, gentile e professionale: ha richiesto soltanto i permessi necessari, ha controllato direttamente la pagina e mi ha fornito una verifica concreta del corretto funzionamento anche su smartphone.
Mi ha inoltre spiegato che il problema poteva dipendere dalla cache del browser, tranquillizzandomi e indicandomi come procedere. Ho apprezzato molto la rapidità, la pazienza e la chiarezza del supporto ricevuto. Un’assistenza competente e affidabile. Grazie Shami e al team PageFly!
I genuinely can't express how impressed I am with PageFly. From the very beginning, the app has been easy to use and has made building my store so much easier. EVERYTHING is there and it is without feeling overwhelming!!!
What I appreciate most is the customer support.
Every time I've needed help, the team has responded incredibly quickly with friendly, patient, and genuinely helpful advice. You can tell they really care about their users and want to make sure everything works the way it should.
A big thank you to the entire PageFly team for creating such an amazing app and providing such outstanding support. It's rare to find both a great product and a team that's so dedicated to helping their customers succeed. I highly recommend PageFly to anyone looking to build a beautiful Shopify store.
Hi Athlétic Elegancé,
Thank you so much for your thoughtful and detailed review!
We're thrilled to hear that PageFly has made building your store easier while keeping the experience intuitive and enjoyable. It means even more to know that our support team has consistently provided the fast, friendly, and patient assistance you deserve. Your kind words about our dedication truly mean a lot to everyone on the team.
Thank you for your recommendation and for trusting PageFly to be part of your journey. We're always here whenever you need us and look forward to supporting your continued success!
Boo – Customer Success Manager
I have been using the Pagefly app since 2020 but haven't needed to use the chat function until today (July 2026). I wanted to make a change on a page but noticed that all of my pages are now labeled "Legacy" and the edit function is not available. Yakub was very helpful in explaining the change and providing a video on how to begin recreating my pages in Gen2. I will begin doing that today so I don't know how easy or complicated that process is as of yet but I am confident that I will be able to get reliable assistance should I need it.
Yakub was also very patient as at times it took a while for me to reply to his questions/comments.
Hi Knight Forge Studio,
Thank you so much for your detailed and thoughtful feedback, and for being a valued PageFly user since 2020!
We're really glad that Yakub was able to clearly explain the Legacy page changes and provide a helpful video to guide you through getting started with Gen 2. We understand that transitioning older pages can feel a bit overwhelming at first, so it's wonderful to hear that you feel confident moving forward with the support available to you.
We'll also make sure to share your kind words about Yakub's patience and understanding. Taking the time to support our merchants at their own pace is something we truly value.
Thank you again for your continued trust over the years. As you begin recreating your pages in Gen 2, please know that our team is always here and happy to assist whenever you need help.
Boo – Customer Success Manager
PageFly is a very useful page builder app. I had a language redirect issue on my store, and their support team helped me patiently and successfully fixed the problem. The response was professional, fast, and very helpful. I really appreciate their support, and I will continue using PageFly. Highly recommended!
Hi WHOLEHEARTED APPAREL,
Thank you so much for your thoughtful review!
We're delighted to hear that our team was able to help resolve your language redirect issue and provide professional, fast, and patient support throughout the process. It's incredibly rewarding to know that our assistance made a positive difference for your store.
Thank you for your continued trust and recommendation. We truly appreciate your support and look forward to continuing to be part of your journey.
Boo – Customer Success Manager
Thanks, Eli from PageFly. My PageFly page wouldn't open; it turned out to be a conflict with a browser extension, and they resolved the issue quickly via a remote session.
Hi VXDAS Official Store,
Thank you so much for your kind review and for trusting PageFly for over 3 years. We’re glad Eli could quickly help identify the browser extension conflict and get things working again.
We’ll definitely share your appreciation with Eli. Your continued support means a lot to us.
Boo – Customer Success Manager
Quick response for everything. And the app has more features than most apps I've tried.
Try it if you look for real flexibility and performance tracking.
Hi Tenderine Vietnam,
Thank you so much for your thoughtful feedback and for using PageFly for about a year. We’re really glad to hear that our team has been quick to respond and that you value the flexibility and range of features PageFly offers.
We truly appreciate your recommendation and continued support. It means a lot to our team.
Boo – Customer Success Manager
Grandioso, mi ha aiutato a risolvere un problema con la mia pagina
Ciao Devs Store,
Grazie mille per la tua recensione e per aver utilizzato PageFly per oltre un anno. Siamo davvero felici di sapere che il nostro team ti ha aiutato a risolvere il problema con la tua pagina.
Apprezziamo molto il tuo supporto e siamo sempre qui se hai bisogno di aiuto.
Boo – Customer Success Manager
Excellent work and service. I worked with Hew and he is AMAZING!
Hi Lavi Fragrances,
Thank you so much for your wonderful review and for using PageFly over the past 6 months. We’re delighted to hear that you had such a great experience working with Hew.
We’ll definitely share your kind words with Hew. We truly appreciate your support and are always here whenever you need us.
Boo – Customer Success Manager
Really happy with the support so far The replies were quick and straight to the point, no messing around and fix the issues.. thanks!!!
Hi Guilty Fragrance,
Thank you so much for your kind feedback and for using PageFly over the past 5 months. We’re really glad to hear that our support team has been quick, clear, and able to help resolve your issues efficiently.
We truly appreciate your support and are always here whenever you need us.
Boo – Customer Success Manager
Mahedi was so quick in helping me with what I need. Pagefly support is superb
Hi the-loop-live,
Thank you so much for your wonderful feedback and for trusting PageFly for over 2 years. We’re very happy to hear that Mahedi was able to assist you quickly with what you needed.
We’ll definitely share your kind words with Mahedi. Your continued support means a lot to us.
Boo – Customer Success Manager
