PageSpeed & Image Optimiser

I think no one is working on this. I was interested in purchasing the paid plan, but for 4 business days I received 0 support.

This developer doesn't respond to questions on slack or email. I need technical help and I have questions about usage fees. I've had the app for a little over a week now and my website speed hasn't improved. I will be cancelling this subscription before I'm hit with more usage fees.

Altdaten im Quellcode nach löschen der App. Das führte zu verschiedenen Shop Fehler. Es wurde unteranderem kein Favicon mehr angezeigt und andere Apps wurde im Hintergrund blockiert (z.b. Klaviyo). Damit ist man praktisch gezwungen, die App dauerhaft zu nutzen, weil es sonst zu Problemen im Shop kommt.

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.

While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market.

Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.

You cant cancel your subscribtion watch out

ATTENZIONE! APP TRUFFA. DOPO QUALCHE MESE DI UTILIZZO INIZIANO AD ADDEBITARE COSTI IMMOTIVATI.

Aujourd'hui la vitesse Shopify est de 43 comme avant d'installer l'application tout comme sur pagespeed insights.

This is a total rip-off! They billed my account with an excessive amount.

streetmodestore.com

Don't argue with them about this, otherwise they will cleverly bill you.

The app did nothing to improve performance. When I attempted to uninstall, it left other apps not performing on my site (my new customer form and product reviews no longer function). Shopify confirmed it was due to code from this app screwing up those features. Now I'm left to sort that out because customer support is not responding.

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.