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SymplChat automates COD confirmations and cart recovery on WhatsApp. Fewer fake orders, more sales.
Cash on delivery stores lose money to fake orders and returns, and many shoppers leave before finishing checkout. SymplChat connects your store to WhatsApp and handles these conversations automatically. Customers confirm or cancel COD orders with one tap before you ship. Shoppers who leave their cart get a reminder with a link back to checkout. Customers also receive order and shipping updates, and an AI assistant answers their questions in a shared inbox your team can manage.
- Abandoned cart recovery via WhatsApp
- Automated order and COD notifications
- Ready-made WhatsApp message templates
- Customer inbox for two-way WhatsApp messaging
- Customizable WhatsApp chat widget
Languages
English
Works with
- Shopify Admin
- Facebook Business
- Meta
- WhatsaApp Business API
- WhatsApp Business
Categories
Automated responses
Customization
Managing campaigns
Pricing
Choose the plan that best fits your business.
Free to install
Free
Features
- Automated Order Confirmations
- Order Fulfillment & Cancellation Alerts
- COD Order Verification
- Abandoned Cart Recovery
- Live Message Dashboard
- Whatsapp Chat widget
Enterprise
$19 / month
Features
- Everything in Free +
- Two-Way Messaging
- Receive Customer Messages (Webhook)
- Dedicated Chat Menu
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
recommended automate much of the tasks
Terrible experience
Support
App support provided by PakoraApp.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
-
Edit products
Products, collections
-
Edit orders
All order history
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Edit Online Store
Checkout page, Online Store script tags
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