PAL ‑ Gift Wrap, Gift Note
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Great app, a lot of functions, easy to edit, fast and great support :)
This app mostly fits my needs especially with the several price points, including a free option. Only downside is some of the limitations with trying to setup multiple gifts. We were able to find a reasonable workaround. The developer was very quick to respond to questions and went above and beyond to help me achieve my goals and to resolve any issues. very pleased with this App and I would recommend to other shops looking for a straightforward gift solution.
great communication! did all of the behind the scenes work! couldn't be happier with the product and customer service! 10/10
Estimado Equipo de Soporte | PAL,
Confirmo que la solución desplegada funciona perfectamente. He realizado las pruebas recomendadas (hard refresh y navegación en incógnito) con diferentes productos y variantes, y ahora el comportamiento es exactamente el esperado. La asociación de la caja de regalo con cada producto queda clara en todos los casos.
Agradezco enormemente vuestra rapidez y profesionalidad en la resolución del problema. El soporte ha sido excelente.
Me gustaría dejaros una valoración positiva. ¿Podríais indicarme dónde puedo hacerlo? Ya sea en la App Store de Shopify o en vuestra plataforma preferida.
Muchas gracias de nuevo por vuestra ayuda.
Un cordial saludo,
Marina
Really help full to upsell and increase sales value. Vert co-operative and responsive team. Really happy with the APP.
Easy to use and exactly what we needed for gifting and notecard options. PALs customer service is unparalleled--I emailed with a question and had an immediate response. They went above and beyond to help me and with some specific tweaks unique to our website. Great app, great communication, great service. Highly recommend.
充実した基本機能に加え、要望に応じて細かい調整も行っていただきました。
ほぼ理想としていた形を実現でき、とても満足しています。
The app is easy to set up and customize sufficiently. When I had a request about a minor display issue, I immediately received very friendly help.
The gift wrap service is also very well received by our customers; it is definitely an absolute plus in the customer journey!
Thank you so much for the wonderful 5-star review! 😊
We’re delighted to hear that you found the app easy to set up and customize, and it’s great to know our team could assist you quickly with the display issue. It’s especially rewarding to hear that your customers are enjoying the gift wrap service—improving the customer journey is exactly what we aim for!
If you ever have more ideas or need assistance in the future, we’re always here to help.
– The PAL Team
Please install with caution, as it caused my product images to become misaligned; it took me three days to troubleshoot this. If you notice any image misalignment, please try turning off this application.
Thank you for sharing your feedback, and we’re really sorry to hear about the trouble you experienced with image alignment.
There was a brief compatibility issue affecting some stores in early October, and we released a fix for it on October 5. It looks like your installation may have overlapped with that short window, and we sincerely apologize for the inconvenience it caused.
Since then, the issue has been fully resolved, and PAL now works smoothly across all product images and layouts.
We appreciate you taking the time to try the app, and if you ever consider giving PAL another try, we’d be more than happy to assist with setup.
— The PAL Team
Great app. Nice and simple to use and does the job perfectly.
Raised a query with the dev team as we could not identify which products within an order required gift wrapping. This was amended right away. We also discovered a glitch that the team immediately fixed for us!
Thank you! - 10/10
Thank you so much for your fantastic review! 😊
We’re thrilled to hear that you found PAL simple to use and that it’s working perfectly for your store. It’s wonderful to know that our team could quickly assist with identifying wrapped products and resolving the glitch for you.
Your 10/10 rating and kind words mean a lot to us — feedback like this really motivates our team to keep improving and delivering the best experience possible.
Thanks again for your support!
– The PAL Team
