Parcelify: Shipping Rates

I only review apps after i've been using them for a while as I beleive it gives a more accurate picture and I've been using this app for a number of years now and have only good things to say. Yes it can be a little complex to understand how to create rules but once you get your head around the logic its not to difficult & its a very powerful app. Most recently we have set this up to charge different shipping rates to our customers in New Zealand who live in Rural delivery areas via a postcode rule. We emailed Parcelify to find out if what we wanted to acheive was possible with a formula and they came back to us quickly with a simple formula to create a rule that works perfectly. In summary the app is reliable, powerful, affordable and the support is top notch. AAA+++ for Parcelify.

Parcelify is a simple, but powerful (and FREE) app. Figuring out the logic and how to appropriately setup the rates can be confusing, but a few quick questions emailed to the developer helped and the rest was a little trial and error. This is may be somewhat of an advanced tool for many Shopify users and may require some learning to use, but definitely worth the time.

Honestly, Shopify should have something like this built in to begin with because it makes so much sense. Instead of paying for expensive apps that had options we really didn't need or want, we were able to setup different shipping rates and exclude certain items from those rates using product SKUs through this app. I honestly don't understand the negative reviews and they are probably due to people not understanding how to use the app.

Parcelify is the main reason I'm able to move my store over to Shopify, simply because I sell items such as stickers and pins that are nearly impossible to calculate a fair price for with Shopify's native options being only Pricing and Weight. With Parcelify's custom rate options filtered through criteria such as Product Tags (and much more), I was able to finally create the best shipping rates for my customers in Shopify! The fact that this is 7.99/month also, which is the cheapest I've seen around, is a huge bonus since the shipping rate options were all I needed.

Their guide to using the app is super thorough, and even if there's an error you can't figure out, their support is personable and helpful, and they really take the time to figure out exactly what you need to make your store work (thanks again Richard)!

Ive been wondering whether to give this app 4 or 5 stars for some time as it can be really complex. However I came to realise that the reason for this is that UK shipping is a really complicated affair! So complicated in fact, it took me weeks to configure all eventualities. Despite the odd anomaly, this app has given me the ability to configure all sorts of options. In total, I have had to create approximately 120 shipping rates that apply to different scenarios including next day, 2 day, free and pallet shipping. If you have some knowledge of "regular expressions" this is a great help! Also, for all those complaining that you need to be on a higher plan...just go on a yearly subscription and ask Shopify to activate "Shipping Calculator". That is what I did and I remain on the basic plan but pay less for paying annually! Win Win!

I am rating the Parcelify app 5/5 stars because we have been using it across 3 stores for many years now with no issues. The new version required some getting used to, but we are already seeing the benefits of the new format. It's a solid app, give it a try to see if it meets your needs and continue using without fear that it will 'disappear' in a year or two like others.

I am rating the support team (namely Alex M.) 5/5 stars because of:

Responsiveness (multiple email exchanges within an hour of submitting ticket)

Professionalism (friendly tone, well written messages, clear and concise, never minimizing my problem or passing the buck to Shopify support)

Familiarity (problem identified within two email exchanges, temporary fix put into place immediately)

Solutions (instructions on long term fix delivered within two hours of ticket submission)

I am beyond impressed with this app's custom shipping rates feature. It has made managing my Shopify store's shipping so much easier and more efficient. The interface is user-friendly and easy to navigate, and the ability to set custom shipping rates based on weight, location and other factors has saved me so much time and hassle. It has been especially useful in standardizing shipping rates for the wide breadth of products we carry which all have drastically different sizes and weights.

The customer service team is also top-notch. They were quick to respond to my questions and offered helpful solutions when I encountered any issues. I would give Alex 10 Stars if I could!

I highly recommend this app to any Shopify store owner looking to streamline their shipping process. It has greatly improved my store's operations and has given me peace of mind knowing that my customers are receiving accurate shipping rates.

By far the best shipping rates application out there. We have very complex restrictions on what products can be sold in what territories due to a vast majority of our products being produced under license from companies such as Disney. With Parcelify we have been able to set rules based on tags to achieve exactly what we needed. Another benefit of Parcelify is that when an issue does (rarely) occur, then the response is really fast and the issue is quickly resolved. I've been speaking directly with Richard, one of the co-founders, and he was extremely helpful with working out what went wrong and is very open to feedback on how things can be improved. The only thing that would take this app to the next level would to be able to make changes in bulk to the shipping rates, as at the moment we would have to go manually through all of them and due to us having rates for every individual country this is a lot of work. But I know Parcelify are planning to bring out a lot of features in the future so the app is just going to get better and better!

Exceptional app. Super stable, and deceptively powerful. We have free local delivery set up along with specific shipping rates for different areas in the UK. I really can't fault this app at all. We've been using it for well over year now and if you're looking for something to sort out your shipping, you need this. It's really good value too. I haven't used the support, so can't comment on that but that says something in itself. Sure, you need to put in an hour or so to figure it out - but it's pretty simple once you get used to it. You also need to be on a Shopify plan that supports carrier rates but if you pay for a basic plan annually, they'll activate it for you if you contact Shopify support. Update - after years of faithful service from this app, today we had an issue. Support was helpful and the issue got fixed (in fact it was nothing to do with the app, something changed on the Shopify end). I always think you can't really rate an app until something goes wrong and you get to see how it gets fixed. Suffice to say, I'm sure I'll be using this app for years to come. Top Drawer - thanks guys.

The most important app I use on both of my Shopify stores, allowing me to define UK shipping by postcode area.

It uses a system called RegEx which takes a bit of getting used to, but once you've got your head around it is very logical to use. You won't get this set up in 5 minutes, give yourself time to go through it and it can be very powerful getting the results you want.

You will need access to the Real-time Shipping feature of Shopify, which is not given as standard. But don't listen to the negative reviews here, you don't need the expensive higher Shopify plans - just pay your Shopify Basic plan subscription for 1 year in advance and speak to the Shopify Gurus who will then give access to Real-time Shipping for free (and paying up-front also gives a discount on the Shopify Basic plan cost).

I had an issue with a bit of bug in how I had set up my rates in Parcelify, meaning that some postcodes where not giving the shipping costs I wanted. The support from Parcelify was excellent - shout out to Alex! - who spent time and effort to get my rates RegEx updated so they could cope with all variations of how customers might enter their postcode.

If you have specific needs for calculating postage beyond what the Shopify standard postage rates can manage then Parcelify is a great option!

Awesome App Did Exactly what we need