CWILL Order Tracking
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In base alla valutazione
The after-sales service is awesome, the overall sense of use is good, the customer can check the clear logistics information, with map support and estimated arrival period, using it can solve my problems
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Lexie | Parcel Panel
Great app, things have turned around, perfect customer service, well done :-)
Updates:
Thank you, have a good day!
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Hi, sorry for this late response. We are a company based in China. And the last 4 days are the Dragon Boat Festival in China. That's why I reply to your email today.
For Royal Mail Tracking, we really do not support this courier. They don't provide API for us. You can check other third-party platforms such as TrackingMore, Aftership, 17track. None of them support Royal Mail tracking.
I understand your feeling and this one-star review. I promise you our team will reply email within 2 working days from now on. Besides, we really do not have many holidays in China.
Hope we can cooperate again. Best Regards.
We had issues at the beginning but the app is working fine now! Thanks for the help!
Very much recommended!
Hi, I checked your ParcelPanel Account, the tracking shows pending because the courier Matching is not configured in the right way.
To make it right and solve your problem, you can match your Shopify Courier with Deutsche Post DHL and re-synced your order again in the dashboard.
Our auto courier detect system choose Cainiao as the courier because many dropshippers are using our APP, so if they do not set up the courier match, we will do it this way.
Now we support 500+ couriers, so the NO.1 problem of untraceable package is coused by the wrong courier matching, so, please install our app again and set up the courier matching. This problem will be fixed.
Btw, our work time is 9:00-20:30 GMT+8, we are glad to help.
If you are looking for an app for tracking this is the best app its very easy in use my customer really likes this app absouletly.I will use same app in my other online shopify sites "PARCEL PANEL" is new in market.I hope it will boom quickly because of its handsome features
noice
A fantastic application that has made it very low effort to update customers with tracking information from a vast range of carriers, all on an in-built page within my store. This is definitely the best tracking app on Shopify.
OMG this app totally KICKS BUTT!!!! I mean, I can't believe how awesome it is compared to the other lame app I was using PLUS it costs less PLUS the support is AMAZING>>>> FIVE STARS!!!!!
Très bonne application avec quelques subtilités de réglages mais dans l'ensemble fait bien son travail. Dommage que le détail de la commande ne reprenne pas une miniature photo de celle-ci mais juste le listing. La page des plans est claire un bon point pour l'app :-). Je recommande
By far the best tracking app in terms of value / price.
I really like the estimated arrival time date (so do my customers).
Great customer support.
I just miss more analytics about my shipping (average delivery time by country, slit per postal services, ...).
This app is really straight forward as compared to other Tracking Page. After the initial installation, I had some issues loading my carrier's updates and contacted them. They managed to solved my issues within 1 day turnaround.
Please give it a try!
