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Unfortunately they created something that is sometimes working, sometimes not, at least this is what we experienced using their Foxpost integration.
Also the fact that we need to wait about 15-30 minutes after each change in the settings makes the developer experince terrible.
Rather should be a little more expensive in exchange for a normally working plugin.
I can see that you reached out to our support three times, and I answered, but I think you never got my replies (please check your spam folder). I even reached out to you from my personal email address. I'm sure your store is missing some important settings and that's why app does not work correctly.
Please reach back to me and I will set everything up for you.
App is really simple and easy to use - the customer support was very fast to reply and Erik helped us through every step of the setup process. We were able to integrate additional shipping providers and now we can offer parcel locker delivery to our customers.
I highly recommend Parcely for their easy app integration and exceptional support. Their team is incredibly responsive and has been invaluable in assisting us with all our shipping needs. Last but not least, their set up service is free, the team is kind and helpful, so I are delighted that we have found them. :)
Had a really great expirience!
Whislt the apps general UX/UI might seem a bit old fashioned, it is easy to work with once you get the gist of it.
I would like to say a SPECIAL thanks to Erik, I guess a Latvian member of the parcelyapp team, he really helped a lot on setting up my dpd and omniva api's, and very much went above and beyond to help our store, this has truly been a satisfying expirience.
Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.
We are happy to have you :)
I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :)
Capabilities to pay access a variety of courier services and automate exchange is a great plus.
Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)
Thank you for the kind words. We are always happy to help :)
Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.
Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment.
The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.
Very good app, easy to use, support response is very fast, and helps you in every step, very happy to use it.
A big thank you to this app! Everything works really well. I also received support very quickly when installing the app on my site. I had already managed to mess up some settings myself, but their team fixed everything quickly and very professionally. Highly recommended!
Great app for Shopify stores, simple to set up and works as expected. The support team replies very quickly and resolved our issue immediately. They even did a bit more than we asked, which is truly valuable. Highly recommended.
