Reviews (21)

Overall rating
2.9
Counts per rating level
  • 33% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 48% of ratings are 1 stars
August 3, 2026

Installed app - spotted an anomaly - emailed support - emailed support 3 weeks later - still no response ... without a response will be forced to uninstall and give up - quite dispiriting from a large company.

Best4Systems UK
United Kingdom
10 days using the app
March 30, 2026

Installed ok, and messaging working but unable to complete setup and support unable to help or even get back to me, avoid this app.

Grove Sales Ltd
United Kingdom
10 days using the app
March 25, 2026

This app is a pain to work with. We spent countless hours with Paypal dev support to fix their CTAs, that are lousy. The app also breaks constantly.

Cherry on top: when our business started growing fast we told customers to use Paypal for faster and more secure payment. As a result Paypal blocked our account, retaining payouts, damaging our business.

Beware of the risks of Paypal and its lousy tech for merchants when you start selling!

Robinsun
Spain
8 months using the app
June 8, 2026

It wass great

Prarvi Hair
United States
6 minutes using the app
January 30, 2026

It has taken a long time but finally got Pay in 4 activated, Evan Kirsh was helpful along the journey. Lots of back and forward with his team and also Paypal tech support to get reference payments disabled. Slow but got there in the end.

Kai Kai Farm
Australia
About 2 months using the app
January 15, 2026

I was looking for a Product Selector custom JS code to use across templates on my Shopify website. The demo video only showed how to select the JS code for a single template. I reached out to support, and Evan Krish kindly suggested a few options to try. The codes were fairly generic, so I added a location on the page for the “Pay 4” copy to display. Now, the Pay 4 message appears on all templates! Thank you, PayPal, for such an amazing app — hoping this will help boost sales.

I give 4 stars — only because it took a week for support to get back to me.

Leela Lane
Australia
18 days using the app
January 6, 2026

For the last 6 weeks (admittedly including the break over Xmas/new year), PayPal has been unable to solve a problem of the wrong 4-payment calculations showing on my website when Pay in 4 is activated. I had a call and the problem was clear. Week later another call but the person coming to that call still had no solution. It really shouldn't be this difficult.

TROVERR Australia
Australia
About 2 months using the app
October 27, 2025

Can confirm after hours trying to follow the tutorial video that although i can get the messaging to show under a price with a dynamic price division. It will only work on 1 product type. For example i set this up on my grillz products. Will not show on any of my other products. Tried pressing the help button but nothing happens.

VAHÉ Jewellery
Australia
About 10 hours using the app
May 2, 2026

non funziona su Shopify

Colacino Wines
Italy
3 days using the app
February 24, 2026

PayPal later wasn’t working on my Shopify store. Someone from the team accessed my store, fixed any issues I was having, then got back to me to advise it was all working. This is now visible, I’m delighted. Thank you

Outdoor Living 365®
United Kingdom
11 days using the app