PayWhirl Subscriptions

We've been using PayWhirl Subscriptions for about a year now and are very happy with it. It makes managing subscriptions simple and straightforward, and we especially like the calendar overview, which makes it easy to see when upcoming subscriptions are due.

We've also contacted the developers a few times and have always received very fast, friendly, and helpful support. Definitely recommended!

I did extensive research before choosing PayWhirl, and what really stood out were the glowing reviews about their exceptional customer service compared to other developers. For first-time setup calls, there was a wait of a few days to get scheduled, but was totally worth it. That said, if you think you’ll need setup assistance, I’d recommend giving yourself at least a week before your anticipated launch to ensure everything is properly in order.

My scheduled video call was with Lincoln, who was incredibly patient and thorough in answering all my questions. He guided me through the entire setup and even sent a detailed summary afterward. Since then, I’ve had follow-up questions, and Lincoln has consistently responded quickly and personally. It’s rare to find such attentive and personal support from a tech team these days, but Lincoln and PayWhirl have truly delivered me peace of mind.

If you’re looking for a subscription app and want reliable, stress-free support when you need it (because you likely will), PayWhirl is the right choice.

PayWhirl has been an excellent fit for our Shopify store and the Wonderwick Candle Collective. It made launching our subscription program simple, gives our customers an easy way to manage their memberships, and has significantly reduced the administrative work for our team. Most importantly, it's helped us build a premium subscription experience while providing the predictable recurring revenue that allows us to better plan inventory, production, and future product launches. I'd highly recommend it to any Shopify merchant looking for a flexible, user-friendly subscription solution.

Excellent app with excellent support from Lincoln.

Being able to schedule a live call and receive hands on support in a prompt manner was so refreshing and gave me reassurance and confidence in being able to manage my growing subscription.

Highly recommended indeed!!!

Paywhirl helps power my subscription boxes, making subscriptions a breeze. I am so glad I switched!

A bit of a learning curve, but once it's set up it works really well. Great analytics for understanding my membership financials.

9 years of running my subscription box on another platform...SO nervous about switching....
Paywhirl held our hands through the entire migration and we were able to migrate 100% of our subscribers over!!!

Just frustrated at myself for waiting so long to switch over to Paywhirl. So happy we did!

the help/tech team is terrible! Was not happy with the app at all!

We don’t recommend this app.

We used it for several months and later discovered backend issues that had been costing us revenue — with no clear alerts or way to catch the problem early. When we finally identified the issue, we couldn’t resolve it through the app’s system or support.

We were also paying over $100, sometimes even $200 per month, which made the experience even more frustrating. We’ve since switched to Seal Subscriptions, which is not only more affordable but also quickly resolved the issues we were facing.

The one bright spot was the customer service — Sergey is extremely friendly and genuinely tries to help. But despite his support, the app just has too many limitations to be sustainable for our business.

Works great and is easy to get started