Personizely: A/B Testing

We run their app on two different Shopify stores for running promotional pop-ups and cross-selling. The app is really easy to use and they are extremely responsive when we ask questions. We're very happy with the app.

This is one of the best apps you can install for your store. It's so versatile that it can replace half a dozen other apps you might need and allows you to keep everything in the same aesthetic. I love it.

App is great and really acts as a virtual sales rep in a sense. The platform makes setup and implementation of ideas and strategies extremely easy and just a few clicks away for so many different types of templates and widgets.

App has a glitch which causes the cart no to function properly. Another glitch causes the app to install in backup versions of your theme. This caused a myriad of issues and an expensive process for diagnosing. Support was friendly, but seemed to either not completely understand the issue or lacked understanding on how this affected us with regards to time/money. They offered a discount, but other issues with the app means even a discount doesn't make the app worthwhile. For example, you have to create upsell widgets one by one by one. This may be sufficient for a site with only a few products. If you have the number of products we have (4000), its just not realistic to consider an app that requires us to do anything one product at a time. We'll swallow the cost of our developers 5 hours of diagnostics and move on.

I am using the app since a while now and find it very useful. Our products are complex and customers can overlook easily text written in the description, but with the pop ups that doesnt happen anymore. And customer service is really amazing!

Excellent app, easy to setup and exactly the exit intent popup I was looking for! damian from customer service was incredibly efficient and replied almost instantly to help with my queries. RECOMMEND!!

We have been in business for 7 years and this is our first review. This is app is excellent. Period. We came to this app for email list building (entrance pop-up). Before that we tried and used most existing solutions on the Shopify App store. We are now also using Personizely for cross-sell pop-ups (after add to cart and before check-out) and abandoned carts (triggered on exit intent).
It just works. The user interface is clear; you can go from an out of the box template and then add very extensive and in-depth customizations.
Our preferred feature is A/B testing: test up to 5 variations and clearly see which one is preforming the best. We recently started to use the "personalization" feature, opening a whole new world by enabling us to customize shopper experience. Basically, you can show a totally different store, to different shoppers. The cross-sell and abandoned cart popups pay for the app and more. Now the best part is the support. These guys must sleep with the support chat window open... The app is super easy to set up but can also do very complex and powerful stuff: so we needed help several times. We always received knowledgeable, quick and clear answers. Talk about accountability? they send you the chat transcript right away...! You can also have a chance to chat with the founder...

Amazing app! Really functional, user friendly and it pays itself. I had an issue recently, and the support team helped me fix the problem in record time. You really need to download it if you want to build automation flows that boost your e-commerce.

I really like the app. Its quite user friendly, and the support teams are helpful. Nothing much i can complain about.

We've been using this App for a short period of time but have seen great results in customer upsells and order capture. We had a slight issue with design which Sergiu and the team fixed for us in swift time - very impressed. Thanks all - keep up the great work :)