Reviews (620)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user-friendly, reliable review app that’s easy to set up and manage. Support via chat, email, and calls is fast and hands-on, including theme tweaks and custom CSS. Many highlight quick Amazon and other platform review imports, automated sync, and rich snippets for Google. Customizable widgets, strong review management tools, and steady feature improvements are credited with boosting trust, conversions, and value for money.
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Support has been very helpful in helping me set up Opinew integration for my site!
Thank you for your kind words! We're thrilled to hear that our support team was able to assist you with the Opinew integration for your site. Your satisfaction is our priority, and we're here to help whenever you need. If you have any more feedback or questions, please don’t hesitate to reach out.
Best regards,
The Opinew Team
Good app, quick &supportive custom service. thank you!
Thank you for your wonderful review! We’re thrilled to hear that you find our app helpful and our support team quick and supportive. Your feedback means a lot to us, and we’re here to assist you anytime.
Best regards,
The Opinew Team
the support was amazing and fast to resolve my technical
issue
I really do not like the app. I find it slow and clunky, and lacks customizability, but Ken on the support team was very helpful.
Thank you for your feedback. We appreciate that you took the time to share your experience and we're glad to hear that Ken provided you with helpful support. We apologize for the issues you've faced with the app’s performance and customizability. Your insights are important to us, and we’re continuously working to improve the app. If you have any specific suggestions or concerns, please don’t hesitate to reach out to our support team again. We truly value your input.
Best regards,
The Opinew Team
We've been really impressed with the Opinew app and, more importantly, the team behind it. From the initial setup to ongoing customizations, their support has been nothing short of excellent. They worked closely with us to make sure the app integrated seamlessly with our store and have continued to help us tailor features to meet our evolving needs. It's rare to find a team this responsive and invested in your success. Highly recommend Opinew if you're looking for a powerful, flexible review solution with top-notch support.
Used this app for years, and then it stopped being able to tell when my orders were shipped, so I couldn't accurately send review requests. (which also were not able to automatically send, so I would have had to manually send them) Reached out numerous times over several weeks and was told it was being "looked in to" but there was never any update on their end. Uninstalled and moved to another app.
We've tried many apps on Shopify, but this one truly stands out. It's user-friendly, highly customizable, and has made a big difference in how we collect and display reviews on our site. The support team is fast, responsive, and always helpful whenever we need assistance. Highly recommended for any store looking to build trust and boost conversions through authentic customer feedback!
Opinew is easy to use and helped me quickly import Amazon reviews. However, the second import brought in fewer reviews than expected, so I had to use the spreadsheet method. I ran into some image format issues, but customer support was very helpful and resolved it. Overall satisfied, but I hope automatic import can be more reliable.
I had some installation issues on a second website of ours. The support team was right on it. They had the issue fixed in no time. Highly recommend for the app for functionality and the great support.
Probably the best reviews app out there.
Paul and the support team are so quick to help. The app looks great with plenty of styles to choose from.
I managed to migrate over from Yotpo within 15 minutes, was as simple as uploading a CSV!
