PineRaffle: Sweepstake Contest

PineRaffle: Sweepstake Contest

Reviews (35)

Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 14% of ratings are 1 stars
September 6, 2026

PineRaffle gives us an easy way to create engaging giveaways and sweepstakes for our customers. We liked that no coding was required and that the campaign could be customized to fit our store. The notification and purchase-based entry features also make it a useful marketing tool.

Popus
Pakistan
3 days using the app
AppStack replied September 7, 2026

Thanks Popus, your review has made our day! We genuinely appreciate the review and your trust in PineRaffle.

Thanks, Sehar!

September 15, 2026

PineRaffle makes giveaways simple and engaging. Easy setup and great customization options!

Artsy Framing
Pakistan
12 days using the app
May 3, 2026

Not the best experience. I ran a couple raffles, and the app didn't function properly. The raffles didn't stop automatically (had to stop it manually). Then, when I chose it to pick the winner randomly, it said I had already chosen a winner, so none of the entries/info was available for me to see. I reached out to the developers three times, tried to give them access to fix it, and then they just stopped responding. Very disappointed.

LonHer
United States
About 1 month using the app
July 21, 2026

This app is easy to use and makes it simple to create engaging giveaways and sweepstakes that boost customer interaction and collect email leads. The setup is straightforward, customization options are flexible, and features like automatic winner selection and purchase-based entries provide excellent value. It's a great choice for Shopify stores looking to increase sales and customer engagement through interactive campaigns.

Quality View Apparel
United States
About 20 hours using the app
Edited July 18, 2026

This app is a simple and effective solution for running giveaways, sweepstakes, and raffle campaigns without any coding. The customization options, automated winner selection, and Klaviyo integration make it an excellent choice for increasing customer engagement and collecting valuable leads. It is easy to set up, runs smoothly, and provides great value for merchants looking to boost sales with interactive promotions.

Swanie Store
United States
9 days using the app
March 3, 2026

This app does not work. Particpants were allocated the wrong amount of tickets, I contacted support who would not resolve this so I ended up spending 3 hours of my time going through almost 300 partipants and editing all the amounts. Some were allocated either 1000s of extra tickets or just 1 or 2 extra (hard to notice) or were completely missing. It also would not let me add the missing entries. DO NOT use this app. I suspect the positive reviews are from people who did not double check the data for errors. I'll be using a spreadsheet for my raffle prize draw now. A waste of money and time using this app.

YUK FUN
United Kingdom
21 days using the app
December 1, 2025

So far so good. really like the fact this can integrate with Klaviyo and automate a lot of things. Also needed a little help and customer support helped a step further by providing some assistance for things that were outside of their control. So far really liking the simplicity of this app.

IRTReels
United States
7 days using the app
AppStack replied December 1, 2025

Hey IRTReels Team,

Thanks so much for your awesome feedback! We really appreciate you recognizing our support team’s efforts. We’re all about providing fantastic customer service and can’t wait to work together.

Best,
PineRaffle Team

November 28, 2025

This is the worst app I have ever come across. DO NOT GO NEAR IT!! Reports show 600 entries for people who have one entry, and hundreds of missing entries. Excuses (if they reply to you) range from server issue to "sorry about that". If I could sue you guys, I absolutely would.

tribeyarns
United Kingdom
2 months using the app
AppStack replied December 1, 2025

Hi Tribeyarns team,

I’m really sorry to hear how frustrated you’ve been, and I appreciate you being direct with us. You’re right that the experience you described is not acceptable, and we take your feedback seriously.

To be transparent, whenever concerns have come up in the past, we’ve always owned them, spent hours digging into your data, validating every entry, and even joined call to walk through your questions in real time. We will do the same now.

During the Thanksgiving holiday our support team was on a well-deserved break, and I’m sorry for the inconvenience and delays that caused. That said, the responsibility is ours, and we’re committed to fixing whatever went wrong. If you are open to it, we would love to have a conversation with you and fix any issues. We greatly appreciate your business.

Regards,
PineRaffle Support team

October 1, 2025

Not the best for our company, but good if you only run a few giveaways per year and never back-to-back raffles. This app has great features but is also very limited. As soon as we launched our first raffle, the app slowed down MASSIVELY. Like, waiting minutes upon minutes to get the page to load. They can send out emails to your customers automatically, but customization is limited, and many of our customers thought it was a scam.
There is no way to schedule another giveaway for the future, you can only schedule one at a time. We run giveaways every month. So essentially, our marketing girl would have to stay up until midnight each month to set up the new one. That's not going to work.
Once you end a raffle, you can no longer click into it to see who all entered. Make sure you download the CSV report of entries! And when you're not able to find the CSV like us, it's under the "reports" section. But it never tells you that, it just says "CSV generating." It doesn't automatically download to your computer or email to you. You need to click on "reports."
Design and functionality is lacking. Support was quick to help with coding for color customization. I appreciated that. We are moving to a different app that can handle our needs better. This app is definitely good for the price.

Power Driven Diesel
United States
13 days using the app
AppStack replied October 7, 2025

Hi Power Driven Diesel Team,

Thank you for reviewing the PineRaffle app! We appreciate your feedback and are continually working to improve based on user suggestions. We noticed your request for multiple scheduled raffles and want you to know we're taking it seriously. Our support team is here to assist you, and we’re grateful for your kind words about their efforts. Thank you again for your valuable feedback—we're committed to making PineRaffle even better for you!

Regards,
PineRaffle Team

March 7, 2025

This app has been a saving grace for our company! It has worked seamlessly for what weren’t trying to achieve and I love how customizable it has been. On top of it all, the customer support is A+!!! And that’s all I can really ask for; Sehar in particular has never left me hanging with all my questions and has actually made improvements to the app based on my specific needs/requests. Don’t look any further, full proof raffle app with A++ fast customer service that never lets you down. HIGHLY recommend this app for anyone with a Shopify/ e-commerce store looking to boost sales with a giveaway.

My Store
United States
29 days using the app
AppStack replied April 15, 2025

We sincerely appreciate your kind words, as well as your partnership and continued support!