Planet Discounts & Upsells
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No solo la aplicación es genial: se pueden hacer muchísimas cosas para aumentar el % de conversión. Se nota mucho. Sino que además ellos te ayudan en todo lo que necesitas. La atención es perfecta
Sehr gute app mit einem schnellen zuverlässigen Kundendienst. Einfach zu installieren und zu benutzen. Für jeden der Staffelmengen und Bündel verkaufen will. Die app wird ständig gepflegt und weiterentwickelt.
Very good app with fast, reliable customer service. Easy to install and use. For anyone who wants to sell bulk quantities and bundles. The app is constantly maintained and developed.
¡¡Es increíble!! LLevo un par de meses usándola y la verdad que la interfaz es súper intuitiva y chula. Fácil de manejar y con muchísimas opciones para hacer que tu la tienda convierta más (sin costes ocultos). El carrito lo hemos llevado a otro nivel, sin cargar la página... Pero lo mejor de esta app es, sin duda, su soporte. Me ayudaron a configurar todo desde el inicio, en vivo. Rapidísimos a la hora de resolver cualquier incidencia incluso llendo mas allá de donde les pertenece. Para nosotras en un 20 de 10. ¡¡No dudéis en ponerla porque funciona de verdad!!
BEST DISCOUNTS APP EVER! After trying several discount/gift apps, Planet stands out with its powerful features and outstanding customer support. The team truly listens, thinks through the issues, and solves them quickly. Highly recommend!
excellent support. The support even helped me outside of the app. short response times. app works great. I can only recommend it
This app is fantastic!
It solves my problem with volume discount, which is not possible to set up by default Shopify discount settings!
Especially Sergio have helped me very very good!
He has set up everything in exactly the way I needed it!
excellent job!
Best regards
Ivan from Germany
We installed this app specifically to overcome Shopify’s native discount limitations, which is exactly what third-party apps in this category are meant to do.
Instead of collaborating on possible solutions, workarounds, or technical alternatives, support repeatedly deflected by referencing Shopify’s discount engine. Something we already understand and the very reason we are paying for an external solution.
More concerning was the tone of communication. Rather than simply stating technical constraints, the representative escalated the situation unnecessarily, claimed to have reported the conversation to Shopify, and made vague allegations about our “behaviour” and “threats” without providing any specifics. This felt inappropriate and unprofessional in a standard customer-support interaction.
We asked one simple thing: whether the app could achieve our required discount logic through configuration, workaround, or development. A clear yes or no would have sufficed.
If your app cannot meet advanced discount scenarios, that should be communicated transparently, without intimidation, deflection, or insinuations.
Based on our experience, we would caution other merchants to carefully validate whether this app truly extends Shopify’s limitations before committing.
Mismo comentario que en nuestra tienda B2C aplicable al B2B. La app presta todas las soluciones de promos y upselling necesarias. El soporte es muy ágil y resolutivo, atendiendo peticiones para añadir nuevos features.
excelente app, muy útil y versátil y con un gran servicio de soporte. Mejora la conversión del check out de manera muy notable
Fantastic support team and very useful features. The app works smoothly, and whenever we’ve needed help, the team has been quick, clear, and truly helpful. We’re very satisfied and highly recommend it.