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Outstanding customer support.
I originally reached out because I was having trouble getting a popup to display correctly on mobile. After spending a lot of time trying to figure it out myself, Ben took over my case and made a huge difference.
He was patient, attentive, and genuinely interested in helping solve the problem. Rather than giving generic responses, he took the time to investigate the issue, test solutions, and make adjustments until everything was working exactly as expected.
The final result looks great, and thanks to Ben’s help I now have a solid popup template that I can reuse throughout my website.
It’s refreshing to find support that is this responsive and committed to helping customers succeed.
A special thank you to Ben for the excellent service and dedication. He’s a great example of what customer support should be.
¡Gracias por tu reseña! Nos alegra saber que la aplicación funciona bien y que el soporte fue de ayuda.
Started using this app for spin a wheel. without notification, they removed the campaign from spin a wheel to subscription model and now they dont even have spin a wheel option. Giving 2 stars coz while using this app my store started to gain more conversions!
Thank you for your review! We truly appreciate every customer and are excited to let you know that we’re working on enhancing our Spin the Wheel functionality. It will be available for you to enjoy again soon! If there’s anything else we can assist you with, please don’t hesitate to reach out.
best ever
Thank you so much! We're thrilled you enjoyed your experience. We truly appreciate your support and look forward to welcoming you again soon!
Awesome Support! THANKS VERY MUCH
Thank you for your feedback! We’re glad our support team was able to help resolve the technical issues and get everything working properly for you.
UX friendly app with broad opportunities
Thank you for highlighting our UX. We’re constantly working to expand features while keeping things simple and intuitive.
Really easy to use and works well. The dev team works a lot to develop new features I recommend
We truly appreciate your kind words and support! Our team is always working to bring new features and improvements - your feedback keeps us motivated.
Anne, Super Cordial Support :) Works all perfectly
We appreciate your kind words! Our team is always happy to help, and we’re glad everything is working smoothly for you.
Plum popup is an Excellent App!
I highly recommend using Plum popup. The app is incredibly easy to use, with a smooth and user-friendly interface. It's efficient, provides exactly what you need, and I had no issues with it at all. Great experience overall!
Thank you for the wonderful feedback! We’re glad you find our app easy to use and efficient. Your support motivates us to keep improving the experience.
great to use and fantastic customer service!
We’re so pleased you had a great experience! Delivering both a user-friendly app and excellent support is always our priority.
Great app! A lot of features, and great support
Thank you for the great review! We’re glad to hear you’re enjoying the app and finding the features useful. Our team is always here to help, so don’t hesitate to reach out if you need anything.
