Pop Convert ‑ Pop Ups, Banners
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In spin the wheel the customer is allowed to try as many times as they want to spin with the same email. Their resolution is to hide the wheel after they used it once. And if the customer did not write the code down it is gone, the wheel and the discount, as they do not even receive an email about what they won. NOT good
Update October 5:
Hi! Quick update: You can now include the winning discount code in the follow-up email so customers don’t lose access to the code they received. I’ve shared the instructions with you via email and look forward to hearing back from you.
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Hi there, we’re sorry we didn’t provide a better experience here. We understand your concern about customers being able to reuse the wheel and about the winning discount not being available afterward if they didn’t save it. We’ve reviewed your feedback with our lead developer and are actively working on improvements to address both parts of the experience. We also recognize that our original support conversation could have been handled much more clearly.
Thank you for bringing this to our attention.
Pop Convert has been easy to set up and customize for my Shopify store. I was able to create a branded Spin & Save popup, set discount win ratios, control when and where the popup appears, and create a follow-up email for customers.
The support experience has also been helpful. Judith assisted me with removing the watermark for free and responded quickly to my questions.
The app is simple to use, has useful conversion tools, and gives me good control over the customer experience without making setup complicated.
CRITICAL SECURITY FLAW – Will cost you thousands in lost revenue!
Do NOT install this app if you care about your store’s profit margins. It has a massive security loophole in how it handles discount codes. When a user subscribes, they receive a coupon code meant for a single redemption. However, the app fails to restrict the code to that specific customer's email address.
This means anyone can share the code on Reddit or promo sites, and use it freely without ever subscription! To make matters worse, when I brought this basic exploit to their support team, they didn't even understand why this was a problem. Complete incompetence and zero understanding of basic e-commerce security. Use a competitor’s app unless you want people abusing your discounts for free.
UPDATE: Issue NOT fixed + New targeting bugs found
The developer replied claiming this security flaw was fixed. I reinstalled the app to test it out, only to find nothing has been fixed. When I reached back out to support, they actually admitted the problem remains and confessed they have no solution for it.
To make matters worse, I found another bug: popups meant to offer coupon codes exclusively to "new customers" are showing up to everyone, even existing, registered customers who already have an account.
Do not be fooled by developer replies claiming issues are resolved. The support team admits they can't fix core security flaws, and basic targeting features are broken. Stay far away.
Update Sept 7, 2026:
Our new AI Popups now support dynamically generated, one-time-use discount codes on Spin Wheels, so each customer can receive a unique code rather than a static code that could potentially be reused.
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Jason here, founder of Pop Convert. I saw your review and personally went through your conversation with Waqas. I wanted to reach out because I completely understand the concern you raised, and it looks like there was some confusion in how the feature was communicated.
We offer several different types of popups, and our standard coupon popup does support dynamically generated, one-time-use coupon codes. Our Wheel popup, which I believe is the one you're referring to, does not yet have this functionality.
Currently, with Wheel popups, you set a discount code for each winning slice, and that code is then displayed to the customer when they win. You're absolutely right that, because the code can't be generated uniquely for each customer, it can potentially be reused by multiple customers.
We actually haven't had this specific request come up before for the Wheel popup, which is why dynamic, one time use codes haven't been implemented there yet. That said, I completely understand why this is important, and I'm going to prioritize getting this functionality added as soon as possible.
I've reached out to you directly as well.
I'm always hesitant to leave a review but after three years and 100k views on my pop-up I needed a little help and Judith was there instantly and solved my problem in a few minutes. I highly recommend.
Great and fast service!
• I've been using Pop Convert for 47 days with 2 popup campaigns running
• My active "Get subscribers - top hero layout" popup has generated 1,279 views and 187 clicks
• I've collected 53 email subscribers through my lead generation popup
The templates for pop-ups and banners are really nice and easy to implement. We've used it to create coupons when needed, automate our abandoned cart emails, and collect subscriber emails when needed. A really nice suite of tools for any storefront.
Easy to install, and create pop-ups. There is lots of control in the settings, not just to alter the design but also the triggers. I really like the scheduling feature. Customer service were also really helpful in being able to turn the watermark off.
Prompt Customer Service - have had this downloaded for months and has been incredibly helpful in additional purchases and signing up customers for accounts
This is the app I wish I'd known about from day one. It's robust, incredibly easy to use, and the customer service is absolutely excellent. What really stands out is the customer service. They're responsive, helpful, and genuinely invested in helping you succeed. I'm excited to dive deeper into all the features so I can become a power user. With Pop Convert in my toolkit, I'm confident Q3 and Q4 are going to be game-changing for my store.
This app has helped us to gain more subscribers to our website in the first 80 days of using it than we had previously gained.
Its fairly easy to us and one set up it does everything for you.
