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The plugin is functional, but in the past two weeks alone, there have already been 3 instances where the site took 15 seconds to load because of it.
They constantly have some technical issues, but they never inform us first — I always have to reach out myself to ask what’s going on.
They can’t compensate for the advertising budget we’ve lost.
We spend $3,000–$5,000 per day on ads, and we simply can’t afford the site to be down for 6 hours.
I’m giving 1 star because the support team takes no responsibility for the losses — they just apologize.
Let me repeat: I don’t need apologies.
Been using Poptin for years. every service has native pop-ups, but these ones have loads more features and are easy to setup and track.
Très bonne expérience avec l'appli et très bon support.
J'ai eu l'occasion de créer une pop up d'intention de sortie et ils m'ont très bien accompagné. Je recommande
we have been using this app for a few years and the pop up we use at checkout is very handy for providing offers to our customers. There easy to create and we use different ones depending on the seasons. I find with some apps that the customer service is not great but there always easy to get hold of and happy to help with issues i maybe having
I was looking for easy-to-integrate pop-ups (exit intent popups)for my webstore. I am super happy with this app. It is very user-friendly, even for dummies like me. For any question I had, I could go to the chat, where you get an answer and support almost immediately. I am Fan!!! I also love the many design choices!
Thank you Benjir & Nicholas for all your help!
Highly recommend.
Easy to use app for both set up and design of pop-ups with plenty of customisation. We utilise for a range of functions such as cookie notification, suggesting product add-ons, and providing important information to customers based on product purchase.
Support team are brilliant! Quick to respond, provide regular updates and always able to assist.
Application très complète et facile d'utilisation.
Je vous la recommande pour générer plus de vente sur votre site.
Le service technique est compétent et réactif.
Great app. Good service center
I've been searching for a solution to boost conversions, and this app is perfect. The exit intent popups feature is particularly helpful—it grabs customers' attention at the right moment.
J'ai choisi Poptin pour pouvoir l'intégrer avec mon compte Brevo. Je n'arrivais pas à tester la popup sur mon site et j'étais bloquée sur le problème. Le support a pris le temps d'organiser une visio pour que nous puissions régler le problème en direct (qui venait finalement de mon antivirus). Je recommande le support technique très à l'écoute et réactif et j'ai hâte de pouvoir maintenant tester la popup sur mon site.
Highly recommend
Really helps build up our mailing list...and offering a subscriber discount encourages our new customers to place their first order.