Hyve ‑ Post to Xero
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The app has been invaluable to us when trying to upload our sales invoices into our accounting system Xero. There have been some teething problems along the way, but responses from the support help are always prompt and Hung has been able to sort the issues quickly. Hopefully identifying these issues will make the app even better going forward for other users.
Thanks, Powerland. I’m glad the app has helped your team get sales invoices into Xero. I appreciate your patience with the teething problems, and the clear examples you shared helped me track down each issue quickly. Your feedback also led to better handling of credit notes for cancelled orders and a new option to send payment-pending credit notes to Xero as drafts. Thanks for working through this with me and for sharing your experience.
Fantastic app, great value and the support I have had has been exceptional. The team have been fast and helped me with lots of quite technical things to ensure our website was ready for launch. Highly recommend.
Thank you for the review. Really glad the team could help with the technical side and get everything ready in time for your launch. Appreciate the recommendation, and wishing you a great start.
We weren't sure which Shopify app to choose, but we're so glad we went with Hyve. The integration process was seamless, and the support from the Hyve team has been outstanding from day one.
It can be difficult to find app providers that offer responsive and genuinely helpful customer support, but Hyve has exceeded our expectations. Every question has been answered quickly, and the team has been incredibly supportive throughout the entire setup process.
Their assistance has made what could have been a daunting experience feel simple and stress-free. We highly recommend Hyve to anyone looking for a reliable Shopify solution backed by exceptional customer service.
Thank you for the kind words, and for taking a chance on us when the choice wasn't obvious. It's wonderful to hear the setup was seamless and that our team has been there for you from the start. Responsive, helpful support is exactly what we aim for, so it's great to know it's landed. We're grateful for your support.
Hyve have been extremely helpful with not only setting up the app but also when there have been issues with syncing that I cannot work out they have helped troubleshoot and offer solutions to fix the issue.
Thanks for this. Glad we could help with the setup, and that the team's been able to troubleshoot the syncing issues and get you workable solutions when things weren't clear. Appreciate you taking the time.
Great app that does exactly what it should. It's rare to get such excellent support too - would highly recommend!
Really glad the app's doing exactly what you need, and that the support has stood out. Thanks for the recommendation, it means a lot.
Excellent support, quick in resolve the issue.t
Thanks for the review. Glad we could get the issue sorted quickly for you. Appreciate you sharing it.
Reconciling has become a seamless process, and I have been extremely happy with the support provided. The in-person setup was particularly helpful, as it ensured everything was configured correctly from the start.
The app delivers exactly what it promises, allowing me to focus more time on other pressing tasks.
Thanks for the review. Glad reconciling has become painless and that the in-person setup with our support team got everything sorted from the start. That's exactly what we're hoping for. Appreciate you sharing it.
Great app, does exactly what we need and 6 Star customer support. Very Happy.
Thank you, The Rake! We’re glad we could make the Xero side of running your store a little easier. We’ll make sure the support team sees their bonus star.
The app works well and allows us to easily reconcile the different payment methods. Additionally when needing a couple of tweaks or assistance in setting up, the support team have proven to be very responsive and helpful.
Thanks for the review. Glad the app's making it easy to reconcile across your different payment methods, and that the team could help with the tweaks when you needed them. Appreciate you sharing it.
These guys have been great with their customer service. Whenever we have faced any issues with our setup, their response is always fast, friendly and helpful. Can't fault them.
Thanks for the kind words. Really glad the team's been fast and helpful whenever something's come up with your setup. That's exactly what we aim for. Appreciate you taking the time.
