المراجعات (101)

التقييم العام
4.1
العدد لكل مستوى تقييم
  • 71% من التقييمات هي 5 نجوم
  • 8% من التقييمات هي 4 نجوم
  • 0% من التقييمات هي 3 نجوم
  • 2% من التقييمات هي 2 نجوم
  • 19% من التقييمات هي 1 نجوم
21 أكتوبر 2024

I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.

Benjamin Jezequel
فرنسا
يستخدم التطبيق منذ حوالي ساعة واحدة
رد AfterShip 23 أكتوبر 2024

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are sorry to hear about the difficulties you've encountered with the billing process, particularly the inability to go back once a payment has been made. We're committed to improving this.

One of our support team members reached out to us over email to help you better understand the process.

Trust us, we work very hard to make our app user-friendly and provide a great support experience. Your feedback is highly appreciated.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

4 أكتوبر 2024

Aseem was amazing, faster, and effective

Galtsand
الولايات المتحدة
يستخدم التطبيق منذ 5 أشهر
25 سبتمبر 2024

I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)

Skar Healing
بولندا
يستخدم التطبيق منذ يومان
29 مايو 2024

We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.

OEM Car Key Mall
الولايات المتحدة
يستخدم التطبيق منذ ما يقرب من 3 سنوات
22 مايو 2024

having a trouble today about created label but their staff help to troubleshoot immediately. awesome

WHITE NOISE RECORDS
هونغ كونغ الصينية (منطقة إدارية خاصة)
يستخدم التطبيق منذ ما يقرب من 3 سنوات
رد AfterShip 23 مايو 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

تم التعديل في 21 مارس 2024

Très efficace. Une assistance à votre écoute. Un très bon service. Super service de la part de Ankit Pathak

Misericordia
فرنسا
يستخدم التطبيق منذ حوالي شهر واحد
15 سبتمبر 2023

Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.

The Keratin Store
الولايات المتحدة
يستخدم التطبيق منذ 14 يوم
29 أغسطس 2023

works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.

Goode Rider
الولايات المتحدة
يستخدم التطبيق منذ أكثر من سنتين
23 يونيو 2017

good app.easy to use it ,thank you

Rossieviren 2
هونغ كونغ الصينية (منطقة إدارية خاصة)
يستخدم التطبيق منذ حوالي 7 ساعات
تم التعديل في 21 فبراير 2017

App works well now , thank you. Great USPS rates

Smoker Guru
الولايات المتحدة
يستخدم التطبيق منذ 4 أيام