리뷰 (101)

전체 평점
4.1
평점 수준당 개수
  • 평점의 71%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 19%가 별 1개입니다
2024년 10월 21일

I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.

Benjamin Jezequel
프랑스
앱 사용 기간 대략 1시간
답글 AfterShip개 2024년 10월 23일

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are sorry to hear about the difficulties you've encountered with the billing process, particularly the inability to go back once a payment has been made. We're committed to improving this.

One of our support team members reached out to us over email to help you better understand the process.

Trust us, we work very hard to make our app user-friendly and provide a great support experience. Your feedback is highly appreciated.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024년 10월 4일

Aseem was amazing, faster, and effective

Galtsand
미국
앱 사용 기간 5개월
2024년 9월 25일

I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)

Skar Healing
폴란드
앱 사용 기간 2일
2024년 5월 29일

We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.

OEM Car Key Mall
미국
앱 사용 기간 거의 3년
2024년 5월 22일

having a trouble today about created label but their staff help to troubleshoot immediately. awesome

WHITE NOISE RECORDS
홍콩(중국 특별행정구)
앱 사용 기간 거의 3년
답글 AfterShip개 2024년 5월 23일

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024년 3월 21일에 편집됨

Très efficace. Une assistance à votre écoute. Un très bon service. Super service de la part de Ankit Pathak

Misericordia
프랑스
앱 사용 기간 대략 1개월
2023년 9월 15일

Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.

The Keratin Store
미국
앱 사용 기간 14일
2023년 8월 29일

works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.

Goode Rider
미국
앱 사용 기간 2년 초과
2017년 6월 23일

good app.easy to use it ,thank you

Rossieviren 2
홍콩(중국 특별행정구)
앱 사용 기간 대략 7시간
2017년 2월 21일에 편집됨

App works well now , thank you. Great USPS rates

Smoker Guru
미국
앱 사용 기간 4일