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I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We are sorry to hear about the difficulties you've encountered with the billing process, particularly the inability to go back once a payment has been made. We're committed to improving this.
One of our support team members reached out to us over email to help you better understand the process.
Trust us, we work very hard to make our app user-friendly and provide a great support experience. Your feedback is highly appreciated.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Aseem was amazing, faster, and effective
I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)
We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.
having a trouble today about created label but their staff help to troubleshoot immediately. awesome
Thank you for your valuable feedback.
We're delighted to hear that you had a good experience with our customer support.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Très efficace. Une assistance à votre écoute. Un très bon service. Super service de la part de Ankit Pathak
Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.
works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.
good app.easy to use it ,thank you
App works well now , thank you. Great USPS rates
