評論 (101)

整體評分
4.1
各級評分數量
  • 71% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 19% 的評分為 1 顆星
2024年10月21日

I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.

Benjamin Jezequel
法國
使用應用程式 大約1小時
AfterShip 已回覆 2024年10月23日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are sorry to hear about the difficulties you've encountered with the billing process, particularly the inability to go back once a payment has been made. We're committed to improving this.

One of our support team members reached out to us over email to help you better understand the process.

Trust us, we work very hard to make our app user-friendly and provide a great support experience. Your feedback is highly appreciated.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024年10月4日

Aseem was amazing, faster, and effective

Galtsand
美國
使用應用程式 5個月
2024年9月25日

I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)

Skar Healing
波蘭
使用應用程式 2天
2024年5月29日

We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.

OEM Car Key Mall
美國
使用應用程式 接近3年
2024年5月22日

having a trouble today about created label but their staff help to troubleshoot immediately. awesome

WHITE NOISE RECORDS
香港特別行政區
使用應用程式 接近3年
AfterShip 已回覆 2024年5月23日

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

編輯時間:2024年3月21日

Très efficace. Une assistance à votre écoute. Un très bon service. Super service de la part de Ankit Pathak

Misericordia
法國
使用應用程式 大約1個月
2023年9月15日

Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.

The Keratin Store
美國
使用應用程式 14天
2023年8月29日

works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.

Goode Rider
美國
使用應用程式 2年多
2017年6月23日

good app.easy to use it ,thank you

Rossieviren 2
香港特別行政區
使用應用程式 大約7小時
編輯時間:2017年2月21日

App works well now , thank you. Great USPS rates

Smoker Guru
美國
使用應用程式 4天