PostPilot Direct Mail Platform

PostPilot is making direct mail easy, accessible and effective for ecommerces. It's a really novel idea and one I'm glad to have stumbled upon.

I can't say enough positive things about my interactions with our account manager, Randall. He's brought new strategy to our business within the PostPilot ecosystem as well as outside of PostPilot. This is probably the first time in my career where it's truly felt like an account manager has our business' interests at the forefront of their minds & not just the talk track of their employer in mind. It's been a really refreshing experience.

Seeing major ROAS and sales with Post Pilot. As digital ads continue to get more expensive and competitive, we've found great success with Post Pilot and averaging a ~9x ROAS. Randall has been so excellent, thorough and communicative. Great strategy and insights. Really looking forward to have Post Pilot become a mainstay in our marketing stack.

2025 review Update: We are still super pleased with PostPilot, great results & very satisfactory follow-through + attention to detail from our account manager (Marina). Thank you!
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Post Pilot ROI has been great! Def worth the pro service. Would highly recommend to anyone with an e-comm business.

PostPilot has been such an easy solution to implement and is driving immediate results with proof of incremental lift. Also has a great team of both designers and my CSM's Tristin and Mikaela!

We’ve been using PostPilot for over a year and love it. Got integrated and sent first campaign within one day. We started with winback campaigns, reaching customers we weren’t engaging with on email. Got amazing results. We’ve since scaled up, seeing great performance on retargeting and acquisition as well. We even send birthday cards as a nice touch. The PostPilot team is great, they handle everything for us to make it super easy. Every brand should look into adding direct mail to their mix. Easy unlock for the channel.

We've had great success since working with PostPilot. Their post card service has allowed us to successfully reactivate past customers that were no longer viewing emails, and turn them back into active customers. ROI has been strong so far, and the PostPilot teams makes launching new campaigns easy and effective.

A game changer. An easy way to retarget and not time consuming. They manage the design work, and know which segments are going to respond best to lower risk. The dashboard is easy to understand and you shut off campaigns, change them, etc. with ease. The team at PostPilot is incredible to work with.

The post-pilot team has always been incredibly helpful at getting campaigns setup and then turning those into automations and ongoing success. Highly recommend anyone working with them and using their service. Randall is also a fantastic account manager. Maybe too good - he won't stop bugging us with new ways to improve results.

I've gotten some really great results running retention campaigns with PostPilot. I'm looking forward to creating some automations for the coming months and some standalone campaigns for testing some of our best audiences. You should give PostPilot a try!

Had great results with this platform so far! Unmatched by any other ecom postcard marketing platform, for sure. I love their weekly email tips as well, the Drewsletter always has good marketing content.