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Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!
I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!
I'm just getting started and trying to figure out if this app is a good fit for our mid-sized company but so far it seems like a really great fit. Getting my account set up was easy and I had a very helpful consultant via their messaging chat. Zev helped me out with a few onboarding questions and was a bright spot in my day. I would highly recommend giving them a shot with your business.
Owners/Support are super sharp people.
The app itself is intuitive to use with powerful segmenting capabilities.
The integration with Shopify is done really well, all customer and order info can be used with confidence.
Setting up automation or one-off campaigns is straight-forward.
We've seen immediate results just from sending a couple of targeted campaigns, well worth the investment.
Highly recommend the postscript app. It's easy to use, small business friendly and the customer service is extremely helpful and friendly. They have their best interest with helping you grow your business. I've spoken to quite a few people through their live chat feature and everyone has been attentive and speedy with anything I've needed. Taylor has been exceptionally sweet too! Thank you :)
I've only been in business for a few weeks and I downloaded Postscript to help create a text subscription to gain an audience to help market my brand and reach customers. The app is extremely easy to use and I've sent multiple campaigns so far. Since I'm a new business and I'm want to keep my startup costs low, I love that there is a free plan available that offers all the features I need.
We're new to SMS marketing and Postscript came highly recommended by two of our agency partners. It's been incredibly easy to implement and manage, and we started generating revenue with it immediately. Whenever we've had a question, their technical support team has been helpful and quick to respond. If you're interested in launching an SMS marketing program, be sure to give Postscript a try!!!
SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.
Normally they're closed on weekends but I was able to get in touch with Adam Turner at 8am on a Saturday! He was in such great spirits and after explaining to him the problem it was rectified in less than 5 minutes. We're opening today and wanted to use to service so it freaked us out when we ran into the problem at 3am and couldn't figure out the Billing issue.
Thank you so much again Adam T!!!!!
Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!