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PostScripts has been such a great app to use. Our customers love the fact that they can easily text us now and as the senior support specialist I SOOOOO appreciate being able to reach out to their support team and be answered so efficiently and with kindness.
Even if there is an issue, the Chat Support Team is very quick to help solve your issue! They will natively look into things, not just send articles. Having a second set of eyes is always helpful. Taylor and D are always lovely and a joy to speak with!
0/10 for customer service. they will waste your time.
is not working for my customers! i got no help to translate in Norwegain. Sms code is not working and email for weeks!
Customer service is second to none! Shout out to Taylor!!
Postscript has the BEST customer service!! I sent an email to the support center and received a response immediately. I had follow-up questions and the initial customer service rep (Meg) continued to respond and was so helpful and nice. Highly recommend this app.
Not only is the platform easy to use, the customer service of Postscript is unmatched! Anytime I am unsure of something, the in app chat is right there and the agents are always so friendly and quick to help us make sure we have everything done right so we are sending the best texts possible! 10/10 recommend this app for all your SMS needs
AMAZING Customer Service. My Customer Service rep Meg was extremely helpful and walked me through step by step on how to fix the issue I was having. I feel great knowing I have Meg to go to if I ever have any other issues.
It has the most advanced tools for SMS marketing. Plus, their support is kind and always help out with our questions or issues. Highly recommend
Just started using the app and already had to use the live chat a few times and their customer service is FANTASTIC. They've helped me set things up and troubleshoot, truly such an amazing app!