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I love how the app allows me to send picture messages w/o having to click on a link! It also tells the user who the message is from which is very helpful. I also like being able to receive messages from the customer & be able to respond to them through the app. Very happy with the app.
We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?
Great app for marketing and providing customer service. Customers like to send a text more than email and it seems more conversational on their end. The dashboard is super easy to work and find things. Sherrod at Postscript was super helpful and fast with helping us with our questions.
I love the Postscript / Shopify integration! It has made communicating with my customers so much more personal and convenient. Also, shout out to the Postscript support team, who are the BEST out of any software company I've worked with. They are always so competent, kind, and cheerful.
I was with Blueprint for the Beta period, loved the guys over there but Postscript is more built out and gives us all the tools and support needed to help our ecommerce business grow. Postscript allows for the best integrations and segmenting is on a whole other level. Highly recommend!
Super user friendly, exceptional customer service, intuitive interface, and the preview of the message shown on a phone rather than just in text format is so much fun! We switched from another platform and wish we didn't wait so long. Best out there - and now with the best pricing by far!
I wanted to try out texting since my email campaigns don't have a high open rate. Customer service has been fantastic - they do an onboarding call and have super fast and helpful people available on chat. Surprisingly robust segmenting available, with lots of ideas for marketing campaigns.
We have been trying to get set up with sms marketing when we have the free time. The support team has been nothing short of incredible to work with!! We are so happy to have their help && special shout out to Sherrod for the extra help on getting some of our set up issues fixed. THANK YOU!
Very quick response! I had a great time chatting with their customer support rep with PostScript. They did a great job without being intrusive. It also inspires me to implement a better workflow with our own customer service team to do a better job at delivering excellent customer experience!
If you’re not doing SMS marketing, you’re already behind. Postscript is the best SMS marketing tool out there for Shopify sites and I’ve been recommending it to everyone in my network. They have A+ customer service and are constantly adding new features. Plus, they’re actually based in the US!