Bat Preorders | Preorder Now

Very efficient and very patient customer support

I had a great experience with Sameer’s service. He was patient, took time to understand my issue, and helped resolve it with care. I truly appreciate his support, which is why I’m adding another comment. Highly recommended.

Sameer provided a very smooth and reliable service throughout the process. Communication was clear, responses were quick, and everything was handled professionally from start to finish. The overall experience felt well organized and trustworthy. Highly recommended.

I was unfortunately unable to install the app. Clicking the "Next" button on the very first installation step did nothing, and I never got a response to my email to the developers. The other reviews mention great customer service, but that's not my experience.

Good app. Very good support team. They set up the entire pre-order process for us

Thank you Sameer for all your help with a problem setting up a product on pre-order! Fast and efficient communication and offered some additional help as well fixing the look of the button! 5 star service!

Really helpful staff, especially for a technophobe like me. Thank you

This app has plenty of options and integrates easily into my theme (Crave). The developers are responsive to feedback and questions and helpful, showing initiative to improve and iterate on the app.

For basic pre-order/stock notifications Bat is ideal, easy to install & use, same basic functions as paid apps without the restrictions of "free trial" accounts.

Support for set-up and trouble shooting is excellent, quick to respond with concise answers/instructions as well as follow up emails to confirm issues are resolved.

Great customer service, very helpful. App is easy to use, with some help on the live chat

We just started using this app, but so far as been a great onboarding experience with support pre-emptively contacting to see if there was anything they could help with. Minor issue that was resolved within 10 minutes (thanks, Vinay!). So far has been very easy to setup and user-friendly. Also using for back in stock notifications as Klaviyo-theme coding has not been working as well with frequent theme updates. So far, so good!