PreOrder Globo | Back in Stock
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Very happy so far (only been using a week). I was able to set up with ease and the customer support was very responsive and easy to work with. The first preorder orders are working well and looks good and I'm pleased with the back in stock notification, it's gives us an opportunity to engage with customers who normally would just leave.
I recently experienced a technical issue with the PreOrder Globo app, and I was thoroughly impressed by the swift and effective support I received. Sarah and the technical team were incredibly responsive and resolved the issue promptly, minimizing any disruption to our operations. Sarah kept me updated throughout the process, ensuring clear communication and a smooth resolution. The app is now running perfectly, and I'm very grateful for the outstanding support. Highly recommend this app and the support team, especially Sarah!
Ottima app e ottimo supporto tecnico! Semplice e funzionale da installare in autonomia, con il supporto di Mike e Rosie che in meno di una giornata hanno apportato tutte le modifiche da me richieste per adattare la grafica dell'app a quella del mio sito. Consigliatissima!
Good customer support. I have tried lots of apps to setup preorder. Mostly failed because we fetch product variants as separate products. But here customer support quickly solved my problem and it works like a charm.
Also one of few apps which alerts on Mixed Cart (preorder and not preorder).
Restock e-mail notifications aren't really useable in multiple languages and multiple markets, because they can't work with different language and market URLs.
Works very well in our Shop. Not only the Back-in-stock feature, we also sell quite a lot over PreOrder. Also great Support and perfect compatibility with other Globo-Apps.
Had some connections issues. But the team was very helpful and quick to help me out!
Works great now! I only use it for back in stock notifications and coming soon count downs. And these features are great! Easy to set up and use. Great app!
I am a complete newbie to Shopify and I am blown away by the amazing customer service. Never had this before on a free app!!! I installed the app to handle the preordering of my upcoming book launch and it works perfectly well. Thanks to Rosie I was able to understand the process pretty quickly.
I have used many e-commerce platforms and plugins, but PreOrder Globo | Back in Stock is truly outstanding. I chose this plugin not because it’s free, but because it offers the best functionality on the market. In fact, it’s a bit surprising that such a high-quality tool is available for free, as its quality and functionality surpass many paid tools.
Customer Support:
The support team is excellent. They respond quickly to any questions or issues that arise. For example, when I had a question about a specific feature, the support team replied within a few hours and helped resolve the problem. Such speed and professionalism are rare.
Globo is an excellent app that seamlessly integrates both Back in Stock and Pre-order functionalities, offering customers flexibility in their shopping experience. This versatility enhances customer satisfaction significantly. Plus, I was thoroughly impressed by Globo's Live Chat support system. Rosie, the agent I interacted with, was incredibly knowledgeable and quick with her answers to all my queries. Her patience and assistance made my experience truly outstanding.
This app effectively manages our out-of-stock items. Additionally, Rosie from the Globo support team was instrumental in resolving display issues we encountered.