PreOrder Globo | Back in Stock

Helen a su répondre a mes questions avec rapidité et précision.

Helen a résolu plusieurs problèmes en mois de 15 minutes ! Merci Helen pour ton efficacité et ta rapidité !!

Love it! We have been using this app for three years. It’s easy to set up and offers excellent customer support. It’s super practical for launching new items or for pre-sales of flagship products.

Unreliable app blocking access, followed by broken refund promises

My experience with Globo PreOrder has been extremely frustrating. The app blocked access and locked me out of my Shopify store entirely, keeping the store closed and frozen until the balance could be cleared.

When I reached out to support previously, they explicitly agreed in writing that if I settled the invoice, they would manually issue a full refund back to my card—with no mention of usage fees or deadlines.

However, once I paid to regain access to my store, they completely went back on their word.

They refused the full refund, tried to cherry-pick inactive time periods from the system logs to claim the app was "used" while locked out, and essentially wasted my time.

Be cautious if you run into billing or access disputes with them; written agreements from their support team may not be honoured.

Top tier support from an intelligent and caring team. Their product is good and they were happy to customise it to suit our brand. The basic plan is free too. They never mentioned money, ever. It was only right to upgrade to the paid tier, which is absolutely affordable, unlike many providers with a lot less to offer. Thanks, guys!

Excellent. Quick response and solved my setup issue with the new Theme Update. Being using preorder by Globo for awhile and it has worked flawlessly. A shout out to Helen for the great support!!

Helen was very quick to help, and very helpful ! I was facing a quite frustrating issue and she fixed it very quickly. She seems to be a very good asset to the Globo team !

PreOrder Globo helps enable orders even when stocks for some products are yet to be available. Got a little hiccup setting it up but Globo customer service agent Helen helped me troubleshoot the issue and it's now working. Thank you, Helen and Globo!

Great App if you need to start selling your products ahead of the production delivery. The customer service is great too, always quick to answer and give help ! Special thanks to Mike :)

Un énorme merci a Helen pour sa réactivité, son professionnalisme et son efficacité. je suis trop satisfaite