Reviews (165)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a major time-saver for creating and scheduling social content, turning hours of work into minutes and helping small businesses stay active online without agencies. They praise the AI for high-quality, on-brand posts, images, and videos pulled directly from Shopify product data, plus easy autoposting across platforms. Many highlight the user-friendly interface, strong support, and helpful extras like brand kits, content calendars, and multi-language options.
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I love that I don't have to come up with content on my own for my 3 stores. This app saves me so much time. I'm still learning, but the online demo session helped with some issues I was having.
There are not sufficient words to describe how absolutely terrible this app is. I used it for three months and almost nothing it generated was usable in any way. Everything needed a minimum of five corrections and they charge you 15 credits for every correction, yet it isn't even corrected in the end. In the months I've been using them, it has gotten consistently worse, not better.
They are more expensive than their competitors that I've used, and I can actually use most of what their competitors generate vs. PredisAI where only about 5% is useable.
In addition, they've been double charging me- once via Shopify and then again, directly. No idea how they obtained my credit card details to charge me directly, when I signed up via Shopify. And I am only receiving credits for one subscription, not for the two I'm being charged for. There is no way to actually speak to anyone at their company to correct it and their customer service AI support is even worse than their product AI.
In addition, I have to re-write all of the copy myself because they cannot seem to learn my brand at all, and only provide the most generic and basic copy.
Please do not waste your time and money on this worse than sub-par app. They need to pause customer subscriptions until they have an even halfway consistent application, or they need to realise that this is not their forte, and give up.
We're really sorry to hear about your experience with Predis.ai. We understand your concerns regarding content quality, credit usage, and the duplicate charges, and we sincerely apologise for the frustration this has caused.
We would like to look into these issues and help resolve them. We've reached out to you via email so we can understand the specific issues in more detail and work towards a resolution.
Please feel free to reply to our email, or contact us at hello@predis.ai. We look forward to hearing from you and assisting you with this.
The app has improved the quality of my reels and posts. Engagement is up and hopefully sales are to follow. i am new to this and it seems to be working well for us.
Predis has genuinely cut down the time I spend on content; that for me was my number one goal. The output quality is solid too. The only downside, the YouTube videos don't match my theme's look and consistency the way other formats do. Not enough to change anything, though. Sticking with it.
Thank you so much for your feedback! We're glad Predis.ai is helping you save time and that you're happy with the content quality. We also appreciate your feedback about YouTube theme consistency and will share it with our team. Thanks for your support!
This app is great, to a point (hence 4 stars instead of 5). Need to be able to better train it with data so it doesn't create things sometimes off brand. Most of it is ok, but just could be better with an opportunity for better training its ai.
Thank you so much for your thoughtful review and valuable feedback!
We're glad to hear you're finding Predis.ai useful. We appreciate your suggestion about improving brand consistency and providing better ways to train the AI. That's excellent feedback, and we're continuously working on making the AI better at understanding each brand's unique voice, style, and preferences.
I truly enjoy this app and all it is capable of doing. I am working to fully utilize it, I still find I need to correct a few things from time to time but it is very fast and very helpful. Great product.
I have only just begun using this but it is already amazing. I hate making content so this is a game changer for me.
So far so good! I was looking for a way to cut down all of the time creating content and posting to all of my social media streams was consuming of my day everyday. This has definitely met all those goals so far! Super excited to continue to use this app and see how much it helps my analytics!
Wir arbeiten seit zwei Wochen mit Predis und befinden uns noch in der Testphase. Schon jetzt sind wir sehr zufrieden mit den Möglichkeiten und der einfachen Anwendung. Unser erster Eindruck ist durchweg positiv, und wir können uns gut vorstellen, Predis nach der Testphase weiter zu nutzen und zu verlängern.
Great app which greatly simplifies social media. Hopefully they add the ability to improve reel posting soon!
