Notify Me! Back in Stock Alert

I signed up for this app, and before it could load, we got an account suspension notice. When I contacted support, the rep said it was for "adult products". We're a family-friendly comics and games store with after school programs, so I was confused. They then cited a mature graphic novel by an award-winning creator, and refused to budge. This seems like a company with serious free speech issues, and likely an over-dependence on AI.

Great app, have already seen an uplift in sales, which helped create cash flow for the business. Great support by Mason and team too thanks!

This app has helped us keep our customers more connected and informed on our popular sold out products. A special thank you to Grace who was super quick and efficient in helping our company implement the pre-order service!

Amazing app and super fast service - my customization happen almost in 5-10 minutes when you need it. Most recently Pearl helped me as one of my items was going out of stock and she helped me put in a quick fix to make it feel more embedded with my theme. Highly recommend if you have product that needs low stock inventory or pre-order or other such alerts.

After installing the app and feeling a little overwhelmed, Grace stepped in almost immediately and was extremely helpful in getting the app set up exactly how I wanted in my shop. It's now looking beautiful and this app has other super handy features like pre-order, stock notice and wishlist - all essentials for an online business like mine. Kudos to the team!

App is working well so far and giving my Shopify site the option to show products as in-stock and ready to ship, as well as pre-order options and notify me when available. I had an issue with the formatting of the buttons and Aaron from the Help team was brilliant. He came back to me right away and sorted this issue very quickly.

Great app, but sometimes a bit hard to navigate their menu. Once it is all set up it works like a charm. Their customer support is great as well and Aaron helped me out with an issue I had, perfectly.

Excellent App & Great Support!

This app has been very helpful for our Shopify store, especially for Wishlist for new launch notifications and customer requests. The setup is easy to use, and the support team is very responsive and helpful. Special thanks to DELA for the excellent support and quick assistance. Highly recommended!

"Nilou was absolutely amazing! She went above and beyond to help me remove an unwanted floating widget, style the 'Notify Me' back-in-stock button to perfectly match my store's branding, and made sure the entire customer notification flow was set up correctly. She even proactively spotted and flagged a separate theme issue to help me. Patient, knowledgeable, and genuinely helpful — 5 stars without hesitation! Thank you Nilou!"

I’ve been building my Shopify store mostly on my own, often struggling and arguing with AI along the way — and then Miles reached out to me.

He was incredibly kind from the beginning. He noticed things I had missed, followed up before I even had to ask, and responded to every question and request quickly and thoughtfully (and somehow his replies are always so cute too haha).

I’m not very familiar with using apps like this, but Miles made the whole experience feel comfortable almost immediately. Whenever I had a question or wanted to change something, I felt reassured knowing he would genuinely try to find a solution right away.

And most importantly, this is actually such a useful app to have on a Shopify store! The features are practical and solve things I genuinely need for running my store, especially managing pre-orders and sold-out products without making the customer experience feel complicated.

I also really appreciate how much attention they give to the small details. Even things like buttons, text, and little design adjustments were carefully handled to fit my store. It doesn’t feel like I simply installed a generic app — it feels thoughtfully customized and integrated into my store, which was really important to me.

Knowing that there are people like Miles behind such a useful app gives me confidence that I’ll feel comfortable continuing to use it as my store grows.

In a time when so many customer service experiences are becoming automated and AI-driven, this reminded me how much warmth, kindness, and real human support can make a difference.

Thank you, Notify team!