Notify! PreOrder|Back in Stock
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Very good support; they go to great lengths to accommodate all customer requests. Thanks, Harry, for your patience!
Harry will be thrilled to hear this! We take real pride in going the extra mile for every request, and your kind words are exactly what keeps us going.
Dela is simply the best! She has consistently resolved every issue we’ve had quickly and to our complete satisfaction. Her technical expertise, kindness, and dedication make her an outstanding member of Notify’s support team. She always makes us feel heard, valued, and well taken care of.
We couldn’t ask for better support and are truly grateful for everything she has done for us. Thank you, Dela you deserve all five stars and more!
Wow, this just made our whole team smile so big! Dela truly is one of a kind, and hearing that her expertise and genuine care have meant so much to you at Loonèra GmbH makes us incredibly proud. She pours her heart into every interaction, and you described her perfectly. We will absolutely share every word of this with her. She deserves to know how much of a difference she makes!
Great app and excellent support!
Dela was incredibly helpful and took care of my issue very quickly. Everything was handled smoothly and professionally, and I’m very happy with both the app and the support.
Everything works perfectly now. Highly recommended!
Hearing that both the app and our support team hit the mark means everything to us, Sausebrause Shop. We are glad to have you on board and look forward to keeping that standard high for you.
Die Supportmitarbeiterin Pearl hat mich ideal betreut und mir bestens bei der Einrichtung der App geholfen! Sehr gute Arbeit.
Fantastic support from Mason!
I've had an excellent experience with Notify Me! and their customer support team, particularly Mason.
He has helped me across both of my Shopify stores and has been incredibly friendly, efficient and quick to respond. He took the time to understand what I needed, helped me find suitable plans for my businesses and made everything straightforward.
He also introduced me to Convi, their AI shopping assistant, and arranged a personalised demonstration using my own store. It was impressive to see it answering questions using my website's information.
As a small independent business owner, I really appreciate this level of genuine customer care. Nothing has been too much trouble, and I never felt rushed or pressured.
Excellent service from start to finish. Thank you, Mason! Highly recommended.
Pearl & Grace were so helpful when I was navigating the various options the app offers. I'm thrilled to be able to offer pre-order. The app pulls from my brand colors and seamlessly creates the banners and widgets to blend right in. Both Pearl and Grace hung in there with me as I worked to understand exactly how to set up pre-order for my comfort level. So far so good! I believe this app is a great fit for my store.
I signed up for this app, and before it could load, we got an account suspension notice. When I contacted support, the rep said it was for "adult products". We're a family-friendly comics and games store with after school programs, so I was confused. They then cited a mature graphic novel by an award-winning creator, and refused to budge. This seems like a company with serious free speech issues, and likely an over-dependence on AI.
Hi there, thank you for taking the time to share your experience, and we’re sorry it was a frustrating one.
To clarify for you and for other merchants reading this: Notify Me! doesn’t support stores that sell sexually explicit products, including explicit media. This is set out in Section 6 of our Terms of Service, which is publicly available on our website and agreed to at install. Our automated review flagged a few products in your catalog, and a member of our team then reviewed your store by hand before any decision was made. We apply this policy the same way to every store, regardless of how much of the catalog those products make up.
This isn’t a judgment of your store, your customers, or the books you choose to carry. Notify Me! sends emails and SMS messages on behalf of thousands of stores, and email providers and SMS carriers have strict rules about adult content. Following those rules keeps our sending reputation healthy, so every merchant’s messages keep reaching their customers’ inboxes and phones without disruption.
We understand this isn’t the outcome you hoped for. Your trial ended without any charge, and if you’d like to talk it through, our team is always reachable at support@notify-me.io.
Great app, have already seen an uplift in sales, which helped create cash flow for the business. Great support by Mason and team too thanks!
Seeing that cash flow boost is exactly what we build for, so hearing it is already making a real difference for Mont Laurént means everything to us. Mason and the team will be thrilled to know their support hit the mark.
Perfect and very kind support. Special thanks to Mason. Was a great contact with him and he went the extra-mail to get everything running. Was easy to set up and is working great.
Mason loves going the extra mile, and it is wonderful to hear that showed in getting everything up and running for you. We will pass your kind words along to him!
This app has helped us keep our customers more connected and informed on our popular sold out products. A special thank you to Grace who was super quick and efficient in helping our company implement the pre-order service!
Keeping your customers connected to those high demand products is exactly what we are here for, and we will make sure Grace knows her quick work on your pre-order setup made a real difference. We appreciate Glamlite trusting us with that and look forward to supporting your growth ahead.
