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Great support experience. I asked if it was possible to show the pre-order shipping information in the cart, since customers could easily miss it before checkout. Although it wasn't something the app supported initially, the team implemented a new feature that lets me add custom cart labels for individual products and customize the pre-order button text.
They were quick to respond, easy to communicate with, and happy to make a small follow-up change to the wording after everything was set up. The whole process was smooth, and the final result works exactly as I needed. Really appreciate how responsive and helpful the support was.
We've had a great experience with this pre-order app. It's easy to set up, works smoothly, and has all the features we needed for managing pre-orders.
The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless.
Highly recommended for anyone looking for a reliable pre-order solution with outstanding customer support!
They made it a paid application and completely broke our store, so now no goods can be added to the cart as a pre-order despite the agreed subscription. unacceptable behavior and implementation
I had an excellent experience with customer support today! The agent was prompt and attentive, quickly addressing the issue I faced with my website's preorder errors. They not only resolved the problem but also provided valuable insights into managing exchange rates for international clients. I appreciated their guidance on troubleshooting browser issues, which turned out to be a simple cache problem. Overall, their professionalism and willingness to help made a significant difference. Highly recommend their service for anyone looking for reliable assistance!
I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow.
Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!
We had an issue where the preorder button was just showing a loading spinner and not working on our products. I contacted support, and they quickly understood the problem and fixed it really fast. Everything is working fine now. The support was smooth and helpful. Really happy with the experience! Highly recommend their support team for their exceptional service!
Wants money without consent after a free installation.
10/10 Support, super fast answers, super friendly & super helpful. Solved our issues to our complete satisfaction
Great app. Easy installation. Does exactly what it's supposed to do ;)
The support from the developers is especially fantastic. Extremely fast, friendly, and solution-oriented.
Thank you very much. Highly recommended!
Toller Service! In meinem Shop hat die Integration nicht sofort funktioniert, aber der Support hat mir gleich weitergeholfen und nun funktioniert alles einwandfrei.