Preorder Wolf | Pre order now
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Great support experience. I asked if it was possible to show the pre-order shipping information in the cart, since customers could easily miss it before checkout. Although it wasn't something the app supported initially, the team implemented a new feature that lets me add custom cart labels for individual products and customize the pre-order button text.
They were quick to respond, easy to communicate with, and happy to make a small follow-up change to the wording after everything was set up. The whole process was smooth, and the final result works exactly as I needed. Really appreciate how responsive and helpful the support was.
We've had a great experience with this pre-order app. It's easy to set up, works smoothly, and has all the features we needed for managing pre-orders.
The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless.
Highly recommended for anyone looking for a reliable pre-order solution with outstanding customer support!
They made it a paid application and completely broke our store, so now no goods can be added to the cart as a pre-order despite the agreed subscription. unacceptable behavior and implementation
I had an excellent experience with customer support today! The agent was prompt and attentive, quickly addressing the issue I faced with my website's preorder errors. They not only resolved the problem but also provided valuable insights into managing exchange rates for international clients. I appreciated their guidance on troubleshooting browser issues, which turned out to be a simple cache problem. Overall, their professionalism and willingness to help made a significant difference. Highly recommend their service for anyone looking for reliable assistance!
I’ve had such a great experience with Eva and the team at PreOrder Wolf! We had an issue where our preorder products were still showing the option for in-store pickup, which we didn’t want. I reached out to Eva for help, and she was incredibly fast and thorough in addressing the issue. Not only did she completely remove the pickup option for preorder products, but she also made sure to walk me through the process to avoid this issue in the future.
The communication was clear, and the resolution was spot on everything is now functioning exactly as we wanted. It’s rare to find this level of support, especially with apps like this, but Eva went above and beyond to ensure everything was perfect.
What impressed me the most was how quickly she understood the issue and provided a solution. I really appreciated her professionalism and attention to detail.
I couldn’t be happier with the service, and I highly recommend PreOrder Wolf to anyone looking for a reliable preorder app with top-notch customer support. Thanks again, Eva, for your exceptional help and for being so patient throughout the process!
I had a specific request regarding the PreOrder Wolf app for my store, and Eva from the support team handled it wonderfully! I wanted to change the default message that appeared when customers added a pre-order product to their cart. Instead of the generic "Type: Preorder" message, I wanted a more detailed and personalized message in Spanish, letting customers know when their entire order would be shipped if it included pre-order products.
Eva responded promptly to my query and worked closely with the team to make the necessary changes. She kept me updated and reassured me that the team was working on my request. Soon after, I received an email confirming that the update had been made. When I checked the app, the new message was exactly as I had requested
Ha dejado de funcionar la app. Me pone 404 Not found nginx/1.18.0 (Ubuntu)...todo iba bien hasta que ya no se abrió más.
We had an issue where the preorder button was just showing a loading spinner and not working on our products. I contacted support, and they quickly understood the problem and fixed it really fast. Everything is working fine now. The support was smooth and helpful. Really happy with the experience! Highly recommend their support team for their exceptional service!
It's a great app with sensational customer support via chat. Our anticipated sales stand out thanks to this App.
Pedí ayuda en el chat porque no funcionaba la aplicación y lo han solucionado super rapido. Es genial disponer de gente tan eficiente.