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Great support experience. I asked if it was possible to show the pre-order shipping information in the cart, since customers could easily miss it before checkout. Although it wasn't something the app supported initially, the team implemented a new feature that lets me add custom cart labels for individual products and customize the pre-order button text.
They were quick to respond, easy to communicate with, and happy to make a small follow-up change to the wording after everything was set up. The whole process was smooth, and the final result works exactly as I needed. Really appreciate how responsive and helpful the support was.
We've had a great experience with this pre-order app. It's easy to set up, works smoothly, and has all the features we needed for managing pre-orders.
The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless.
Highly recommended for anyone looking for a reliable pre-order solution with outstanding customer support!
They made it a paid application and completely broke our store, so now no goods can be added to the cart as a pre-order despite the agreed subscription. unacceptable behavior and implementation
I had an excellent experience with customer support today! The agent was prompt and attentive, quickly addressing the issue I faced with my website's preorder errors. They not only resolved the problem but also provided valuable insights into managing exchange rates for international clients. I appreciated their guidance on troubleshooting browser issues, which turned out to be a simple cache problem. Overall, their professionalism and willingness to help made a significant difference. Highly recommend their service for anyone looking for reliable assistance!
We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it.
The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out.
The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference.
Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!
J'ai eu une expérience fantastique avec Eva et l'équipe PreOrder Wolf. J'ai posé une question sur la configuration des limites de précommande pour nos produits et Eva a rapidement fourni une excellente solution. Elle m'a expliqué comment configurer la précommande pour qu'elle fonctionne en fonction des niveaux de stock et m'a assuré que le système cesserait de prendre des commandes une fois le stock épuisé, ce qui était exactement ce dont j'avais besoin. besoin.
La communication claire et réfléchie d'Eva a rendu la solution facile à comprendre, et son suivi rapide a confirmé que tout était correctement configuré. J'ai vraiment apprécié l'attention portée aux détails et l'assurance que nos précommandes ne deviendraient pas un stock négatif.
Merci Eva pour votre excellent soutien. Je recommande vivement cette application pour sa grande fonctionnalité et son équipe réactive !
Très pratique et facile d'utilisation. L'assistance répond rapidement et peut modifier des choses pour vous.
Seul petit bémol, le manque d'accès au niveau de la personnalisation (design, etc).
We had an issue where the preorder button was just showing a loading spinner and not working on our products. I contacted support, and they quickly understood the problem and fixed it really fast. Everything is working fine now. The support was smooth and helpful. Really happy with the experience! Highly recommend their support team for their exceptional service!
Application simple d’utilisation. L’équipe est réactive et répond rapidement à toutes les questions pour résoudre les problèmes. Je recommande vivement !
Super ! Merci au service technique pour ses réponses rapides et efficaces :)