Reviews (19)

Overall rating
3.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
February 17, 2026

yup, the app went down and crashed out in the middle of a pre sale campaign. I had no idea for hours that this was the case.
cost me tons of sales.

Painting Passports
United States
About 1 month using the app
June 21, 2024

Straightforward, powerful, and extremely easy to implement. It's versatile and has everything you need. I appreciated the simplicity and the fact that it's essentially free and white-labeled. Phoebe from customer support was very helpful in resolving all our issues. Highly recommended.

Toyota Promo
Romania
About 22 hours using the app
January 6, 2024

I install the app and immediately see that it doesn't work. I contact support and find out that the app is broken and that the developers are supposedly working on solving the problem. Support team tell me to be patient and they will solve the problem in 12 hours. 15 hours later, they tell me that it will be resolved in 24 hours. This all happens during the weekend and support team admit to me that they don't have developers who work on weekends - so they lied to me... I understand that the app is free, but this is quite irresponsible and I simply cannot recommend this to anyone.

Mojo Beard
Serbia
About 17 hours using the app
December 6, 2023

I highly recommend this app! My store operates on a pre-order basis, and I've been searching for a user-friendly app to facilitate this. This free app is great! Although I initially had some difficulties in setting it up, the support team promptly addressed my concerns and resolved the issue within minutes. Thanks

NEWTRITION
United States
About 23 hours using the app
March 25, 2025

Phoebe was great and incredibly helpful!

RE5
United Kingdom
41 minutes using the app
February 21, 2025

Very helpful live chat, Phoebe was a dream supporting me with my site issues thank you!

Visionary Vibes
United Kingdom
5 months using the app
December 10, 2024

i had great help from Phoebe regarding fixing integration settings

Maison Morand
United Arab Emirates
About 22 hours using the app
Fordeer Commerce replied December 10, 2024

We’re so glad to hear our support team member- Phoebe could help you quickly and effectively!

Don’t hesitate to reach out if you need further assistance.

Thank you and have a great day!

October 21, 2024

A massive thank you to Tessa who helped solve my problem very quickly and efficiently. She also provided me with useful documentation to help me solve another problem I was having outside the fordeer app so greatly appreciated for such exceptional service.

HARMONIOUS SOCIETY
United Kingdom
4 days using the app
December 8, 2023

The workflow for creating a preorder is intuitive and easy to use. And, super fast customer support!

BedMode
United Kingdom
15 days using the app
Fordeer Commerce replied December 11, 2023

Hey there,

Thank you for the dazzling review!

We're thrilled to hear that you found the setup process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the months and we are endlessly happy to hear that it feels user-friendly.

If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Fordeer for your business!

Warm regards,
Fordeer Commerce <3

June 22, 2025

100 recommended app for taking pre-order

Munaaz Boutique
Pakistan
About 16 hours using the app