Reviews (19)
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yup, the app went down and crashed out in the middle of a pre sale campaign. I had no idea for hours that this was the case.
cost me tons of sales.
Straightforward, powerful, and extremely easy to implement. It's versatile and has everything you need. I appreciated the simplicity and the fact that it's essentially free and white-labeled. Phoebe from customer support was very helpful in resolving all our issues. Highly recommended.
I install the app and immediately see that it doesn't work. I contact support and find out that the app is broken and that the developers are supposedly working on solving the problem. Support team tell me to be patient and they will solve the problem in 12 hours. 15 hours later, they tell me that it will be resolved in 24 hours. This all happens during the weekend and support team admit to me that they don't have developers who work on weekends - so they lied to me... I understand that the app is free, but this is quite irresponsible and I simply cannot recommend this to anyone.
I highly recommend this app! My store operates on a pre-order basis, and I've been searching for a user-friendly app to facilitate this. This free app is great! Although I initially had some difficulties in setting it up, the support team promptly addressed my concerns and resolved the issue within minutes. Thanks
Phoebe was great and incredibly helpful!
Very helpful live chat, Phoebe was a dream supporting me with my site issues thank you!
i had great help from Phoebe regarding fixing integration settings
We’re so glad to hear our support team member- Phoebe could help you quickly and effectively!
Don’t hesitate to reach out if you need further assistance.
Thank you and have a great day!
A massive thank you to Tessa who helped solve my problem very quickly and efficiently. She also provided me with useful documentation to help me solve another problem I was having outside the fordeer app so greatly appreciated for such exceptional service.
The workflow for creating a preorder is intuitive and easy to use. And, super fast customer support!
Hey there,
Thank you for the dazzling review!
We're thrilled to hear that you found the setup process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the months and we are endlessly happy to hear that it feels user-friendly.
If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Fordeer for your business!
Warm regards,
Fordeer Commerce <3
100 recommended app for taking pre-order