Preorderly • Preorder PreSale
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Fantastic Support, Needed to get something implemented and they did it straight away. It wasn't 100% what I wanted, but it will do the job! The support is great, the app is what we need, spot on!
The people behind this app are amazing. They're quick to respond and will really work to get your issues resolved; looking for ways to work around the Shopify limitations they have.
Totally love this app - easy to use and turn on and off preorders while you wait for stock to arrive. Support is super quick and efficient too with any requests.
Great support from Ajani, took just a few minutes on chat for Ajani to fix an issue I was having. Used app for years, stable and works well. Looks great too.
Hello to our friends at HolyClothing
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Preorderly and that Ajani was able to assist you. We’ll make sure we pass your kind words along to Ajani, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Preorderly Support Team
The app is exactly what I want. I have tried a few apps; this one is the best. And the support is the excellent, prompt reply. Solve my problem very quickly.
Hello to our friends at :BE/NOTABLE/
Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Preorderly Support Team
Fairly simple app to set up - had an issue with the app disabling a few hours after going live, but live chat helped to solve this instantly. Thanks team.
Hello to our friends in BON MAXIE!
We're truly grateful that you've taken a moment to share your amazing feedback with us!
Your satisfaction is our top priority, and we're committed to ensuring that our app continues to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!
Cheers,
PreOrderly Support team
Sometime to now, the app it doesnst work. How can I solve it?
Hi,
We are sorry to hear that.
We have both live chat (in the app's admin page), and email support for the app. Please reach out to us through those channels and we will fix issues if any on your store.
We solve 9/10 issues in less than 1 hour, and the rest less than 24 hours, unless it's a feature request.
In any case, please reach out to us we will solve issues.
I am incredibly impressed by Preorderly's outstanding customer service! Their support team is simply fantastic. Whenever I've reached out with inquiries or needed assistance, they've responded promptly and with such care and attention to detail.
Their dedication to helping their customers succeed is unparalleled. Not only are they knowledgeable about the app's functionalities, but they also go the extra mile to ensure that I fully understand how to maximize its benefits for my store.
Their responsiveness and willingness to assist, whether it's a simple query or a complex issue, have made using Preorderly an absolute pleasure. I feel confident knowing that I can rely on their team for any support I may need.
Hi Aaron,
Thank you so much for taking the time to share your wonderful experience with PreOrderly! We truly appreciate your kind words and are delighted to hear that you've had such a positive interaction with our support team.
We genuinely value your feedback and are committed to providing top-notch service to our customers. Your confidence in relying on our team for any support you may need is the greatest compliment we could receive.
If you ever have more questions or suggestions in the future, please feel free to reach out. We're here to help!
Cheers,
Saman from PreOrderly team
This app doesn't do what we want (we wanted to be able to embed a preorder button on a non-Shopify store), but Ari got back to me almost immediately with a kind response. Looks like their customer service is awesome, so for someone using a MyShopify storefront, this is a great choice!
So far,l so good. I was able to setup Pre_Order button on my 1st product without much difficulty. Although, instead of replacing the text of the "Add To Cart" button it appended to the front; "Pre-Order Available Add To Cart". Otherwise, went well.
