Preorderly • Preorder PreSale
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Messaged them over the weakened and was not expecting a response until Monday but I received a response about 10 minutes later which was super quick. They fixed all my issues on the spot and informed me of better improvements in the coming months.
Hi Joshua,
Thank you so much for taking the time to share your positive feedback with our customer support and PreOrderly. Thanks for mentioning our upcoming improvements. If you have any further questions or need assistance, please don't hesitate to reach out to us at info@cnversion.io or through our chat box.
Wishing you continued success!
Saman
I have used this app for two separate pre-orders, and it has worked really well. I have had a few questions on getting things set-up or revising pre-order info on my website, and the support team has always been available to help sort out questions right away.
Hello to our friends at Slow Goods Studio
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Preorderly and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Preorderly Support Team
We experienced the very best support from Preorderly. Saman was speedy, helpful and went out of his way to help us understand the issue and take action.
The app works for us, and it works well in bringing in MTO for our small business.
Worth more than 5 stars.
Hi Rory,
Great to hear that you had a positive experience with Preorderly and also Saman was able to provide excellent support.
Thank you for taking the time to leave us such a wonderful review. Your feedback means a lot to us and we're thrilled to know that our app is helping your small business bring in more made-to-order sales.
Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We appreciate your business and look forward to continuing to support you.
Cheers,
PreOrderly Support team
So far, So great! I downloaded a bunch of different preorder apps, and this one was the only one that seemed to integrate seamlessly. When I had an issue, the team was VERY quick and very responsive! Super happy I found this app!
Hi Kat,
We're truly grateful that you've taken a moment to share your amazing feedback with us! We're thrilled to hear that our app has seamlessly integrated into your store and also our team was able to provide prompt support.
Your satisfaction is our top priority, and we're committed to ensuring that our app continues to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!
Cheers,
PreOrderly Support team
Allowing customers to backorder products has saved us from a tonne of lost revenue that would have been incurred due to out stock products. Mohit has provided exceptional support and we're super grateful for his assistance!
I have to say I am enjoying using this app and support is excellent. We had a little issue once installed but the developers sorted i straight away. I had a questin about variants and the live chat was fab and helped me within minutes. Seems to be excellent value for money and as a small charity things like this really make a difference
Hello to our friends at Fledglings
Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Preorderly Support Team
It is a good app that helped continue conversions (during a temporary product outage due to supply chain issues). Support was responsive and quickly helped resolve my questions. Simple to install and configure. I highly recommend this app while you're temporarily waiting on more inventory.
Virkelig god app til at sikre et godt kundeflow, på trods af varen er udsolgt i en kort periode. Fik rigtig god support er deres medarbejder Ajani, som fik guidet mig til opsætningen, som jeg havde problemer med, selvom jeg bagefter fandt ud af, at det var fordi jeg ikke selv var grundig til at følge deres manual.
Hello to our friends at BruseFilteret
Vi er utrolig taknemmelige for, at du tog dig tid til at give os sådan en vidunderlig anmeldelse. Vi er glade for at høre, at du nyder Preorderly, og Ajani var i stand til at hjælpe dig. Vi sørger for, at vi sender dine venlige ord videre til Ajani, som vi ved, vil blive glade for at læse din kommentar.
Tanu & The Preorderly Support Team
Our store needed this Pre-order capability for items coming to our store over the next couple of months. We need the sales now and this app will help us make those sales happen! EASY to install and set up. And for the questions I did have the staff quickly responded, in just minutes, to my questions! The price is nice as well.
I like this app, it looks professionally and modern on my site. I should mention though-one of my items that was sold did not notify the customer that it is a pre-order item, even though quantity was set to 0. When I contacted support the initial response was, that's not possible, which was kind of annoying because yes, it did happen I'm not making it up. Their follow up email told me to add a script to the backend of my site to make the app load faster. Regardless, I do like the app, it seems to work great and it's making my business life a lot easier.
