PreProduct pre‑order
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Such a great experience working with this group. Customer service (Oli) was absolutely sensational and always ready to help. Calmed my nerves when I wasnt sure what I was doing, seamless and just such a fantastic addition to our store. Easy to use (even for a 61 year old) No complaints here at all. Best app service ever.
Gabi FOUND BY TWO
Had some questions and Customer Service (Oli) was so responsive, helpful and fantastic!
Love how they have a integration with Klaviyo. We're able to create a branded pre-order email, which was a must for our brand!
Oli has been absolutely amazing! Overall super responsive and helpful when trying to navigate the app with my website. I cannot recommend them enough
Great product. Works seamlessly with Shopify.
Customer Service (Oli) was exceptional. Easy to use and install app too.
Stellar support. Recommend
I can't imagine a more comprehensive, feature-filled pre-ordering application than PreProduct. There's a lot of edge cases and varying requirements and scenarios entailed in a pre-order campaign, and the PreProduct team seems to have anticipated pretty much all of them. The app works great and can do absolutely everything you need.
When I haven't been able to figure something out, Oli always responds within the day, often within an hour or two, to ensure everything is working smoothly.
We are using PreProduct for thousands of high value pre-orders - if you want a system you can trust with a similarly important campaign, I can't recommend it enough.
We had some issues with the pre-order button integrating on our site but customer service is very responsive which helped!
Oli and PreProduct team are very helpful and their response is quick. We have had a few settings necessary so far and received excellent support from the team. Highly recommended if you need a pre-order system for your shop!
Great app, great support.
Highly configurable and we can control the preorder variants and lead times through the included API.
We came to PreProduct after trialling several other preorder apps which didn't work with our theme, or had no API, or had an extortionate commission % on orders, or a poor support response.
This one does everything we need at a sensible price and comes with prompt and helpful UK-based support. Oli helped us fix a couple of issues while we were preparing for launch.
For context we're a Shopify Plus site using the Scale plan on the app, but it looks like it'd work well for larger or smaller sites too.