Reviews (43)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 7, 2026

10/10 for this app! Really happy with the Eye Lens app. The overall design is excellent, and the setup and configuration are very easy, even if you’re not very technical.

The prescription flow is one of the best parts. Adding prescription details is simple and straightforward, and there are plenty of options to add different prescription requirements. It makes the whole process much easier for both us and our customers.

The conditional formulas are also a great additional feature. They give us more flexibility and help us set up the products according to our exact requirements.

The app is well designed, easy to configure, and has all the features we need. The customer support is also really knowledgeable and helpful. They understand the app well and provide clear guidance whenever we need help.

Overall, a great app with an easy prescription flow, flexible features, excellent design, and really good customer support. Definitely 10/10!

Elliot Vaughn
Hong Kong SAR
5 days using the app
July 14, 2026

We've been using the SB Prescription Eye Lens app, and it's been a great experience. The lens and prescription flow is very easy to configure, making it simple to set up different lens options and prescription steps without any hassle.

The app's design is clean, modern, and user-friendly, which provides a smooth experience for our customers.

One feature we really like is the ability to assign products by collection, which saves a lot of time instead of configuring products one by one.

The support team has also been excellent—responsive, knowledgeable, and quick to resolve any questions or customization requests.

Overall, it's a reliable app with great functionality and outstanding support. Highly recommended for any eyewear store looking to simplify lens customization and prescription management!

musiuoptics.com
United States
9 months using the app
July 8, 2026

We've recently installed this app and have been extremely impressed with both the app itself and the support we've received.

The app is intuitive, visually well-designed, and packed with useful features that make it easy to customize and improve our store.

A special thank you goes to Priyanka, who has been absolutely outstanding throughout the entire setup process. She guided us step by step, answered every question we had, and quickly resolved every issue we encountered. She has always been responsive, professional, patient, and genuinely willing to help, making the whole experience smooth and stress-free.

Excellent customer support can make all the difference, and Priyanka truly went above and beyond.

We highly recommend this app to anyone looking for a powerful, easy-to-use solution backed by an exceptional support team.

LookerOnline
Italy
20 days using the app
Edited October 8, 2026

too much easy to impliment and great team support.

Intense focus
India
3 days using the app
September 22, 2026

I had very positive experience with SB prescription eye lens customer service, Jay was very helpful responsive and professional throughout he understood my requests clearly and made the required changes quickly, I am very happy with the support I received and would gladly recommend their service.

Banna Eyewear
United Kingdom
20 days using the app
August 29, 2026

Great app and easy to configure!

I initially had some confusion about how to add different lens colors, but the support team explained the process clearly and helped me set it up. Once I understood that the lens colors needed to be added as variants to the add-on product, everything was straightforward.

The app is easy to use and works well for configuring eyewear options. The support team was also very helpful and responsive.

Highly recommended for anyone looking for an easy-to-use eyewear configuration solution!

Mujosh US
United States
19 days using the app
July 15, 2026

Amazing support, quick and accurate!

SIESTALENS X COLORCL
South Korea
3 days using the app
May 31, 2026

Great customer support. The team is willing to walk you through any necessary steps to resolve existing issues.

FindLoci
United States
14 days using the app
SetuBridge replied June 27, 2026

Thank you so much 😊

We’re really glad to hear that you had a great experience with our customer support and that the team was able to guide you through everything needed to resolve the issues. That’s exactly the level of help we aim to provide.

We truly appreciate your feedback, and if you ever need anything again, we’re always here for you 🚀

April 2, 2026

I recently switched to SB Prescription from a commission-based app, and the difference has been huge. Moving to a fixed-fee model has given me much better control over my margins and overall profitability.

The setup was straightforward, and the app integrates smoothly into my Shopify store. What stands out most is the transparency,no hidden costs or percentage taken from each sale. As a growing optical business, that kind of predictability is extremely valuable.

Overall, SB Prescription has been a solid upgrade for my store. If you’re running an optical business and want to protect your margins, this app is definitely worth it.

Specsareus
South Africa
26 days using the app
SetuBridge replied May 11, 2026

Thank you so much for your detailed feedback! 😊

We’re really glad to hear that switching to SB Prescription has helped you gain better control over your margins and improve profitability 🙌💬 It’s great to know the fixed-fee model and transparent pricing are making a meaningful difference for your optical business.

We’re also happy the setup was smooth and the app integrates well with your Shopify store 🚀 Predictability and clarity are exactly what we aim to provide for growing businesses like yours.

If you ever need any support or want to explore more features, we’re always here to help.

May 15, 2026

Works well for customer prescription selection. The UI is very friendly and looks professional. The app is easy to use. Customer service is quick to respond. Highly recommend.

Peek Eyewear
United States
About 1 month using the app
SetuBridge replied June 27, 2026

Thank you so much 😊

We’re really glad to hear that the app is working well for customer prescription selection and that you’re happy with the UI, ease of use, and professional look. It’s also great to know our support team has been quick to respond when needed.

We truly appreciate your recommendation and your support. If you ever need any help or have suggestions, we’re always here for you 🚀