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The app is great and the support better. I needed the app to work in multiple currencies and support made it happen within 24 hrs. I cannot ask for more.
It seems that the discount code box at checkout is disabled (not appearing) when the shopping cart contains products of which quantity discount is applied. I contacted the support team but still waiting for their reply. If anyone knows of a solution please could you share with me?
Great app that gets the job done! We have been using this app for quite awhile now and haven't had any issues. Easy to use too.
I'm actually pretty impressed with this app. It works well, has a ton of design options, loads very well (nice for SEO), and has great features, such as showing the discounts in the cart and throughout checkout (that's huge for the customer experience). Also, the team made some custom changes to the app very quickly.
Great work!
Yes, the app worked correctly for one product, but it messed up our template code. We disabled and uninstalled it, and it's still messing up the code. Automatic discounts from Shopify wont work properly after this app. I contacted the support a couple days ago, still not hearing from them. I'll update the review once I get news from them.
Thanks for your feedback! We tried to contact you but didn't receive a response yet. Please drop us a line your convenience (contact@spur-i-t.com) in order to discuss the situation. Hope to hear from you soon :)
FOR: No product duplicates so no more inventory issues. Quick to install and set up - able to create price break groups based on %age or a fixed price. Fast Support should there be an issue (we had some custom Cart code)
AGAINST: removes the discount code box so if you use voucher/discount codes this wont work for you. (we don't - hence 5 Stars.)
This app did not work on all orders. I contacted the support staff on 3 occasions. The first agent, Alex, was pleasant and helpful, the second and third time was a rude, dismissive, person who kept deflecting blame on my customers and their OP system or their cache history, everything that was already checked with the first agent. I give up. They cant fix the problem so I'm done.
Thank you for your feedback!
We've checked your conversation with our support managers, we discussed this situation with all the employees that were engaged to figure out on this situation and make right steps to prevent such situation in the future. First, I would like to extend my sincere apologies, but I understand that it will not compensate your expenditure. When I checked your conversation with our managers, I mentally was on your position and it was hard to understand that the situation resolving has been delayed so much. If you give us another chance, we will be ready to check the issue again, as we interested in fully resolving this problem and to prevent this from happening for our customers.
Please respond to our e-mail our let us know about the way you want to communicate. Thank you in advance!
YES - This app is amazing for a few reasons.
1) It actually works! You would think an app that can give a discount based on quantity would work but every other app that I tried either did not work or required a bunch of liquid editing.
2) It works with variants - The apps that did work only worked with products that come a single way, not with variants. This app works perfectly no matter which variant the customer chooses.
3) Installation is easy and awesome - Not only do you not have to mess with editing liquid files, but now that I see how real app developers do things on Shopify I feel spoiled!
They have an interactive tool where you click a few key places on your screen and it tells the app what to do. Just trust me on this, it's super easy and pretty damn awesome.
This app took something simple and made it SIMPLE!
This isn't truly tiered pricing. If you want to setup your pricing based on 0-5, 6-20, 21-50, etc quantity groups it doesn't work. I spoke to 2 different support techs on live chat. One said it would work and the other said it wouldn't work, so they don't even know if it would work.
It also doesn't work with discount codes, so that's strike 2 in my book. This isn't a very useful app. I would give it 0 stars if that was an option, but it isn't.
We're a Shopify Plus store, and one of the fastest growing DTC brands
I do NOT recommend this app, we installed this app a while back but didn't meet our needs so we disabled the features of the app but we still had their app installed.
Starting January 30, they must have pushed an update at around 4AM. Even though we weren't "actively using them", their update totally messed up our checkout page where:
A) Orders that were supposed to be subscription orders (sent to Recharge) were sent to Shopify Checkout. So we lost a day's worth of new subscriber value
B) Promo codes did not work because it only accepted "gift cards". Even though we didn't even have the app "active", this issue happened after our Joe Rogan podcast.
I do NOT recommend this app at all and it literally cost of tens of thousands of dollars. DO NOT RECOMMEND. To achieve the same purpose you'd use this app for, do some googling or get a dev to create a Shopify Script for you (it's simple + cheap scope).
